Julian
Very helpful & great service
Very helpful, extremely fast service. Definitely recommend, great business. Contacted them to get details on a vehicle, and they replied in an hour with everything I needed!
Fenton Fire Equipment sells used fire equipment, used fire trucks as well as used jaws of life, to fire departments across North America and beyond.
FENTON FIRE (fentonfire.com) has 17 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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17 approved reviews, newest moderated first
Julian
Very helpful, extremely fast service. Definitely recommend, great business. Contacted them to get details on a vehicle, and they replied in an hour with everything I needed!
Brandon P.
Called about one of the skid units. Was told someone would call me back. 3 days later I requested information about the same unit via webchat. Same response. 4 days later, the skid unit I called about is no longer listed along with several others. Obviously Fenton just likes to look like they have equipment for sale.
Response from FENTON FIREDec 12, 2016
Brandon, I understand your frustration and I thank you for your input. We have taken it to heart. We are advertisers of fire trucks and the related equipment and as such we are able to pass along your contact info and follow up. After that we hope and trust that the seller will contact the perspective buyer. This happens 99% of the time as the seller is normally keen to sell their equipment. Unfortunately the person who owns the skid unit you are interested in is not one of those people. He submitted his skid unit under another name than he had in the past. He actually owes us money for a past listing and has not payed the invoice in over 3 years. We do our best to screen sellers so that you have a positive experience and get what you require in a timely manner. We are truly sorry for your experience and are working to ensure others like your self dont have a repeat experience. Feel free to contact us to discuss this matter further. Respectfully, Jim Campbell President Fenton Fire
Brian
Over the course of the past few years we have utilized Fenton ire multiple times to sell some apparatus and have never been let down. Fenton gave us the ability to market our vehicles in a market our apparatus in a way we would not have been able to do on our own. On 2/12/2015 we listed a pumper/tanker for sale and within the first 10 minutes of posting the listing we had a serious offer on the vehicle. The vehicle was placed on a trailer and sale was complete 7 says later. In todays emergency service world, with so many used apparatus on the market it is unheard of for a sale to happen this fast. We are extremely pleased with Fenton Fire and the value and exposure it gave us worldwide. We would not of been able to perform a sale this quickly on our own and recommend Fenton Fire to anyone who wants to sell their apparatus.
Response from FENTON FIREFeb 20, 2015
Thank you Brian! As always it is a great pleasure to work with such a great group of dedicated firefighters. I look forward to working with you and your fire department again in the near future. Jim
Kert
I have found Jim Campbell and Fenton Fire one of the premier equipment companies in the country. Jim is a terrific service representative for this organization.
Jackie
I was hesitant contacting Fenton to help sell our fire engine. I certainly didn't need to be. They were right up front with no hassles. The ad was in Fenton the same day. When we reduced the price, it was done immediately. Fenton was on top of everything and very trustworthy. The company is very professional and easy to work with. This was by far, the easiest way to sell our engine. Thank You Fenton.
Kirby W.
This is the second time dealing with Jim and his company,and again have met with nothing less than professional,and courteous manner,i would not check anywhere else before i check with Fenton Firetruck sales. Again Jim FANTASTIC job well done. Kirby Wakelin Chief North River Fire Dept
Travis
Every phone call was answered when I called. There was an answer to every question I asked. We have now purchased an apparatus and are attempting to purchase equipment thanks the Fenton Fire. I have all intentions of using this company again in the future.
Tom R.
Fenton fire did a great job!James and Vanessa are easy to work with,always easy to get ahold of,and I would recommend them to anyone.We had our engine listed for about nine months privately with only two hits,and after listing it with Fenton fire we sold it in a couple of weeks.Great job!
Response from FENTON FIREJun 2, 2014
Thank you Tom, we are very pleased to have sold your used fire truck for you and look forward to working with you again in the future. Jim www.fentonfire.com