FenoReviews of feno.co

I have had the Brush for around 6 weeks. I love the convenience and how well it brushes my teeth in less than 30 seconds. I am looking forward to my visit to the dentist next year to see if the Brush truly is hitting all the spots in my mouth accurately and correctly. However, the reason why I wouldn’t rate this 5 stars is because after only having the Brush for 6 weeks, the motor has stopped working. For the price point of this Brush, I would expect it to last for many years. I have reached out to the team but haven’t received a response yet. Hopefully, I just received a lemon, and they can replace it and provide great customer service to make up for the inconvenience this has caused. Once things are resolved, I can use the new Brush, and hopefully, it can be durable and not stop working like the Brush I have now. Thankfully, during this trial, I did not throw away my old Brush, so I have gone back to use my Quip toothbrush in the meantime. Update 1/6/25: The team was VERY responsive in resolving this issue and sent me a new Brush handle that had been working for a while up until now, where it is not recharging. However, after reaching out to the team, I got a response the SAME DAY that a replacement handle and charger will be sent. This is a new product, so issues are expected, but what makes this move up to a 3 star rather than 1 star with the issues is how GREAT the customer service has been in helping and sending replacements. Hopefully, it gets to the point where no more replacements are needed due to the quality and durability of the product. Definitely still a fan. If you like cutting-edge tech, are willing to be flexible, and work with the team regarding any issues that may arise, this is the product for you.