Alyssa
Nurse practitioner was nice however as…
Nurse practitioner was nice however as soon as I mentioned natural supplements and that I really would like to try a more holistic approach before doing life long medication she basically ended the appointment right then and there without really going any further. I've yet to recieve the information she said she would send to me regarding her recommendations nor did she fully go over her recommendations at all. She literally stopped mid way through explaining and just dismissed me, Even after I had specifically asked for recommendation on thyroid medication. Can't say I was impressed in the least and very grateful I didn't pay for this "consultation" if that's even what you could call it.
Response from Fem ExcelMay 11, 2025
Dear Alyssa, We’re sorry to hear that you felt dismissed during your consultation. That’s not the experience we aim to provide, and we genuinely apologize for any frustration this may have caused. We believe in personalized, patient-centered care, and that includes discussing all available options — from bioidentical hormones to natural supplements — so you can make the best decision for your health. We’ve requested our support team to review your case and ensure you receive the recommendations and follow-up information you were promised. In the meantime, if you have any additional questions or would like to connect with a different provider for a more thorough discussion, please reach out to our dedicated support team at 833-625-3392 or message us directly via your member portal. Thank you for sharing your feedback — it helps us improve and provide the best possible care. — The Fem Excel Team