Fellowes-shredder.comReviews of fellowes-shredder.com

I really would not recommend Fellowes shredders. I have had nothing but trouble with mine. Each time I have shredded a few pages, it gets jammed and I've needed to spend hours (literally) trying to get paper bits out of the machine. I even purchased their own brand of oil in order to prevent this problem to no avail. They won't replace it as it is out of the 1 year warranty and did not offer to repair or have a look at it.

Useless. Fellowes 60Cs - incapable of shredding postage labels which is all I want / need to shred. Complained and was told by the company it is only for shredding paper, not labels. 'That is what the advertising says'. Strange, I thought labels were paper. Refused to allow me to return it as faulty. Can't return it to supplier under distance selling regulations as I had to use it to prove it is completely useless. Suggest you think twice before buying one of their products and make sure you know EXACTLY what you are likely to want to shred over the life of the shredder.

Cash back offer is a con. Ordered a shredder from Argos for home delivery, even provided Fellowes with the serial number but somehow the argos emails are not sufficient as proof of purchase. If I didn’t keep the shredder, then how do I know the serial number? My mum is ill with cancer and now I have to chase Argos for an invoice!! Appalling experience. I provided the serial number - how much proof do you need! I don’t have the time or energy to care for a cancer patient and chase Argos for an invoice when all proof of payment and delivery confirmation emails were forwarded. Any excuse not to pay out.

Great service from Tara F at Fellowes following my warranty claim for a defective shredder - following sending off details of my purchase and receipt it was replaced without quibble or fuss in 3 days. Highly recommend this company as a great business to deal with

After-sales service - great help from Karen at Fellowes UK office

I bought a Fellowes shredder from John Lewis, as I was told by various people that Fellowes shredders are brilliant. What a load of rubbish. It's been a complete nightmare. In the end I got a refund from John Lewis. It can barely shred three A4 sheets one at a time and not jam. It was also supposed to be anti-jamming!!!! The basket is about a 1/4 full and all the shreddings are jammed in the top part where the blades are. By far the worst machine I have ever bought. I will be replacing with a Rexel, which was my previous shredder that lasted about 10 years and did huge amounts without jamming. I wanted to attach a picture, of a jammed unit, but doesn't appear that I can.

This is the 3rd Fellowes Paper Shredder, this time P-35C for domestic household use, ie just me. They have all been hopeless Supposed to shred up to 5 sheets of A4 paper struggles to manage one sheet of A4 shreds for up to 5 minutes, gets warm and cuts out then wait 10-20 minutes to cool down and can use again for 5 mins. I don't need a large shredder taking up space, I just needs a shredder that does what it says. Hopeless products