FeedBearReviews of feedbear.com

We've been using FeedBear for awhile we find it really simple to use and suits are needs. If you need to capture feedback from your customers in a straightforward way that works, it's feedbear.

Pietro - Built a buggy SaaS product with an LTD offer. The customer support was the worst I've ever experienced. Now, they're building a new SaaS product without fixing the existing LTD SaaS product. They raised money for the Feedbear LTD offer on AppSumo and are now using that money for a new SaaS. Who cares? Sent 3 times customer support email to report the bug. No response.

We have been using feedbear for a while at work just for keeping track of internal ideas. It almost works, but there are so many paper cut bugs and usability issues that are not being fixed, it's not worth it, find something else.

We've used Feedbear for a few months to gather feedback for our app and while it generally worked pretty well, there were some bigger issues which lead to us terminating our subscription and switching to a different issue tracking platform: - The website is buggy. over the few months that I've been running 2 issue trackers there, I've encountered anything from tickets completely breaking the page, missing votes, terrible text formatting to internal server errors. Just within the trial period I reported about half a dozen issues. Most of them were fixed quite fast, but it still looked like a product in beta, rather than a finished solution. - The pricing. They're charging $30 per month for the lowest tier, which is more expensive than some of the servers we're renting to host our app. I get that this is B2B pricing, but for the bug-ridden experience mentioned above, I don't think it's worth the money. (yet?) I'd probably be fine with the offer at half the price, but as it is, I'd rather use the Github issue tracking which is free and offers a lot of features that Feedbear is lacking, like being able to dragging tickets between two columns. - When you cancel your subscription, your project gets suspended right away, even though you still paid for the remainder of the month! If we didn't have the new issue tracker already set up, I'd complain with them directly about this, but as it is, it just seems to be on par with the whole product experience they're offering...

Love 3 things about them: #1 — Intuitive and interactive UI #2 — Idea voting #3 — Sharing detailed roadmaps with user And great amount of templates It gives you a deeper and better understanding on what you should be prioritizing more.

Simple, friendly interface, easy to customize. Helps to manage, organize and categorize product reviews into categories easily. The interface is simply text, no pictures, icons, beautiful icons. I have been using FeedBear for over a month now and my customers are very pleased to participate in product improvement comments. This increases customer satisfaction and helps me plan my product upgrades in the best way.

Very useful to get feedback from your users and very easy to use. Great tool!

This has simplified our client interaction as collecting reviews from them is easy with Feedbear.