Federal Tax Law GroupReviews of federaltaxlawgroup.com

They took very good care of me . I just had to be patient they did a real good job

Denise Giarrantano is the only reason I am giving 4 stars. The moment she got involved in my case, she has stayed in touch with me & checking every avenue that could possibly help me.

Got rid of my major tax burden. Would highly recommend Communication could be improved. Overall vg

I want to thank Donya Bennet with federal tax law group. Donya has been amazing is taking care of my case. She is prompt, diligent, kind, smart and she knows what she’s doing doing. I was going give the company a 2-3 star rating, however, Donya made a huge difference in that shift for me. So thank you Donya for your hard work and patience.

It took a bit of persistence to get answers on my case but once they got going, it moved along. The first few month I did feel neglected. That's why I cannot give a 5 Star. If I could give Leshia Sullivan alone a rating, she would definitely get a 5 Star review. She was always there when I needed to know I was not forgotten. She is a very kind and courteous lady.

your case manager matters! This experience (taxes) is incredibly stressful to say the least (if you're reading this I am sure you are aware). My experience with FTLG started out wonderfully, as I struggled to supply all of the requested documents, the correspondence and communication was pleasant and my manager was available to me as needed. Some time a few months ago, after supplying all of the schedule C or P/L statements I began to wonder what the status was. I began receiving letters from the IRS requesting filings and specifying deadlines. In an advanced state of concern I began trying to get an understanding of the "plan" from my case manager. They unfortunately were constantly unavailable (usually due to personal days, sometimes due to internal meetings, or other client needs). During my calls to the 1 800 number I would often receive care from another individual who in turn would promise me to "look into it", "check with the tax preparer", "have MY case manager contact me" etc., I spent hours of my time waiting my the phone for return calls, email replies, etc. I can only imagine what the reasons for this were, but I would like to think it was just tremendous case load etc. 2 weeks ago, during one of my calls to the 800 number, somewhat in duress as we had missed the IRS deadline specified in a letter. I reached a case manager by the name of Leisha Sullivan. I can not speak well enough of to her quality of work, professionalism, and attention since having that initial call. She responds to emails, text and phone calls in a timely manner. Sets expectations appropriately, and often even notifies me of her unavailability or "time off". I have requested that my account be transferred to her for all primary contact needs. I believe this to be a quality business, with a real ability to help, I dont wish to speak negatively about anyone. only INCREDIBLY positive with regards to L. Sullivan. If you become unsatisfied perhaps request a new case manager.. My tax situation is currently unresolved and the process is ongoing. I will update my review as the process progresses.

They helped me resolve my issues