Federal Direct Tax Services Reviews | Read Customer Reviews of federaldirecttax.com

Federal Direct Tax ServicesReviews of federaldirecttax.com

4.9202 reviews
Investments & Wealth
11905 Pendleton Pike, Indianapolis, Indiana

Call Directions Website

Federal Direct Tax Services

About Federal Direct Tax Services

At Federal Direct Tax Services we are committed to ensuring you receive the best service and support you need when starting your own tax preparation business. We have been providing income tax preparation services and income tax training for the past 17 years. We feel that our tax business partnership packages represent one of the finest and most profitable opportunities in the income tax preparation industry, and we look forward to supporting your office. All of our tax partnership packages include professional tax software, whole-office training, unlimited tax support, unlimited tech support and all the bank offerings that the industry has come to know so you can be sure that you're able to compete with large corporate chains on an even footing. Whether you've just gotten out of a bad franchise break-up or you're starting from scratch, Federal Direct is here to help you establish and grow your business. Meet the TeamTax Business PackagesContact UsRequest a DemoContinuing EducationA+ BBB Rating

Federal Direct Tax Services (federaldirecttax.com) has 202 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.

Also known as: federaldirecttax.com
Website: federaldirecttax.com
Category: Investments & Wealth
Location: Indianapolis, Indiana
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 26% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Investments & Wealth, Indiana

Federal Direct Tax Services reviews

202 approved reviews, newest moderated first

Traci
Dec 11, 2017
awesome
awesome! awesome! awesome!
Report
Aleta
Dec 1, 2017
Excellent experience
Everyone in this company seems to be tuned in and turned on. Things are straightforward and everyone knows what they're doing. congratulations!
Report
Marchelle
Nov 21, 2017
They made the process easy.
They made the process easy.
Report
Adrian
Nov 20, 2017
This is my first year with the company …
This is my first year with the company but so far things have been great. The people over at Federal Direct, are friendly and helpful and I'm looking forward to my first Tax Season! Thanks, Adrian
Report
Latoya
Nov 17, 2017
Great
The service is great,
Report
Patty
Oct 30, 2017
Great knowledgeable team
I have found the whole team at Federal Direct to always be helpful and friendly. I love working with this team!!!
Report
Jack J N.
Oct 20, 2017
Being in business myself
Being in business myself, I judge another business based on customer support and no matter when I call, even with the simplest question Federal Direct answers promptly and efficiently. The training materials and webinars are A+ and after doing extensive research on other companies nobody can compare to them, they (other companies) just want you to purchase their software and then leave you, Federal Direct is a full-service partnership and goes beyond the others hands-down.
Response from Federal Direct Tax ServicesNov 10, 2017
Jack, Thanks for your kind words! Looking forward to working with you this tax season! Buckle in, it is right around the corner!
Report
Donna
Sep 27, 2017
Making the Wrong Right!!!!
In expressing my dissatisfaction, i received a call from the owner of federal direct.....very nice down to earth person, i truly appreciate our conversation especially you making time to speak to me and solving my issue..i highly recommend this company for excellence, integrity, and customer satisfaction
Response from Federal Direct Tax ServicesSep 27, 2017
Donna, I am sorry for our delay, your PC and peripheral hardware went out on Monday via UPS ground and should be arriving within a few days. I will email you the specific tracking info now and follow up with you via phone as well. No excuses, but what happened is our IT dept has been a little short staffed this month due to our usual installer being out for the birth of a new baby. Usually the this process takes around 2 weeks to source the PC, get it shipped to us and loaded up and then shipped out to you, and I do apologize that your took longer. If I am not able to reach you please feel free to contact me directly, Joe Rogers, and I would be happy to provide more details or help in any way.
Report