Federal Direct Tax Services Reviews | Read Customer Reviews of federaldirecttax.com

Federal Direct Tax ServicesReviews of federaldirecttax.com

4.9202 reviews
Investments & Wealth
11905 Pendleton Pike, Indianapolis, Indiana

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Federal Direct Tax Services

About Federal Direct Tax Services

At Federal Direct Tax Services we are committed to ensuring you receive the best service and support you need when starting your own tax preparation business. We have been providing income tax preparation services and income tax training for the past 17 years. We feel that our tax business partnership packages represent one of the finest and most profitable opportunities in the income tax preparation industry, and we look forward to supporting your office. All of our tax partnership packages include professional tax software, whole-office training, unlimited tax support, unlimited tech support and all the bank offerings that the industry has come to know so you can be sure that you're able to compete with large corporate chains on an even footing. Whether you've just gotten out of a bad franchise break-up or you're starting from scratch, Federal Direct is here to help you establish and grow your business. Meet the TeamTax Business PackagesContact UsRequest a DemoContinuing EducationA+ BBB Rating

Federal Direct Tax Services (federaldirecttax.com) has 202 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.

Also known as: federaldirecttax.com
Website: federaldirecttax.com
Category: Investments & Wealth
Location: Indianapolis, Indiana
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 26% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Federal Direct Tax Services reviews

Showing 13 reviews with 4 stars · Clear filters

Guido
May 31, 2020
Services is great but market…
Services of FDTS is great but market competition is making Federal Direct Expensive. To be us profitable and be able to grow, prices as tax prepare must come down; otherwise, we will die. We lost almost 70% of our customer and all due to the price. If tax payer pay cash, we control the cost of preparing the taxes; however, if tax payer wants their fee to be pulled from their tax return, now our fee is split 50% with Federal plus $25 for banking; now it s already too expensive.
Response from Federal Direct Tax ServicesJun 2, 2020
Guido, thanks for your review. Your pricing is 100% up to you. You can charge $0 or $1000 for tax prep, our forms based pricing is simply a starting point such as the sticker price on a car at the dealership. You have total control to discount that or increase it as you desire or your market demands. Also, I will give you a call today to see if there is anything we can do to help with this.
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Umeka
Jan 7, 2020
Wonderful services
Wonderful services
Response from Federal Direct Tax ServicesMay 15, 2020
Thanks, Umeka! Let us know if we can help.
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Sabrina
Dec 25, 2019
A great company to work for
A great company to work for
Response from Federal Direct Tax ServicesMay 15, 2020
Sabrina! We are happy to work with you! Thanks for the review.
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LaShondra R.
Dec 8, 2019
I just signed my contract so I really…
I just signed my contract so I really can't give a 5 star just yet. I will however come back and give an updated review after I receive my materials and get started. I'm very excited. John Rogers and Adam has given me nothing but the upmost customer service and answered all of my questions. I look forward to working with Federal Direct and growing my Tax Service.
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Paula
Nov 1, 2019
First time with federal direct tax…
First time with federal direct tax service first time doing taxes can't really give 5 until I stat and see how is goes at the end of tax season. Hopefully everything goes well. Will come back and let you know.
Response from Federal Direct Tax ServicesNov 4, 2019
Thank you, Paula. We are going to earn that 5th star!
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Hajaj
Feb 1, 2017
Hajaj Odimeh
GREAT EXPERIENCE WITH FEDERAL DIRECT TAX SERVICE. STAFF IS VERY ATTENTIVE AND ALWAYS AVAILABLE. SOFTWARE IS USER FRIENDLY.
Response from Federal Direct Tax ServicesFeb 1, 2017
Hajaj, I am sorry that you feel our services are too expensive. We do have considerable lower cost options for starting a tax business, but they do require sign up well prior to mid January of the current tax season. We strive to make sure that all fees are laid out for you in advance and transparent, so you can make an educated and calculated decision on if you would like to work with us. I notice you signed up with us, then asked for a refunded, which we issued to you. You then signed back up again. so I am wondering if you are perhaps lumping together both of your licensing payments when you are looking at the cost of working with us... I would be more than happy to discuss your cost concerns, and will give you a call shortly to follow up on this.
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Pedro Campos and Jason F.
Feb 17, 2016
Partner Support
Overall, I am very happy withy he support I receive at Federal Direct. Being my first year in the business, I call daily with a question and every time I get treated very well. Thank you for your support!
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Ximena G.
Oct 13, 2015
Performance
I have enjoyed partnering with Federal Direct Tax Services as I launched my own company with a tax preparation segment. Working with Federal Direct was easy and without stress. They provide all necessary learning and training materials necessary to certified in the field. They also are true partners in helping someone such as myself grow my business.
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