Andrea L.
easy to order and great customer service
easy to order and great customer service

FEATURE has been providing iconic, limited-edition footwear, high-end apparel, and accessories for over a decade. Starting as a small sneaker store in Chinatown near the Las Vegas strip, it has since transformed into a movement of fashion, music, and art—the three pillars of the FEATURE DNA. Home to over 120 of the most exclusive top-tier brands from Nike and Stone Island to Rhude and Comme des Garçons, FEATURE also offers an in-house private label of essential ready-to-wear apparel, graphics, headwear, and accessories. From its online storefront to its original location in Chinatown, Las Vegas and a flagship store in the Wynn Plaza Shops, FEATURE’s unparalleled experience has spread into Calabasas, CA and a brand-new location in Scottsdale, AZ.
FEATURE (feature.com) has 739 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Clothing & Underwear · Reno, Nevada
Excellent

Clothing & Underwear · Henderson, Nevada
Excellent

Clothing & Underwear · Las Vegas, Nevada
Excellent
Clothing & Underwear · Carson City, Nevada
Excellent
Showing 330 reviews with 5 stars · Clear filters
Andrea L.
easy to order and great customer service
michael P.
Will shop again and again
Response from FEATUREJan 7, 2022
Hello Michael, I'm wondering if you aren't seeing any movement because you are looking at USPS' tracking. There are actually two tracking numbers associated with your order as this item went UPS Surepost which is technically a USPS product. UPS picks up from us and then they either pass off the package to USPS or they deliver it themselves. If you track this one 1ZX33948YW94573292 you will see that the package is in fact in Parsippany, NJ as of 10:49am this morning. Hope this info helps. Sorry for any miscommunication.
Edgar M.
Reached out to customer service regarding a question that I had and they responded quickly with an accurate answer to my question.
Callum B.
Won a pair of shoes on a raffle, was processed and shipped very fast; atleast to the Canadian border. Item was double boxed and shoes were as described. Very happy with Feature, will be ordering from them again. Callum
Ana G.
I reached out to customer service about a shipping issue and they responded within the same day and immediately helped me resolve my problem!
Natalie M.
Customer service is great! First time ordering when I got my confirmation my shipping address was my old address where I no longer live. I emailed customer service and the next day I got a response. They quickly updated my address and in no time I got my order. I have order again since I love this company.
Gab L.
No problems here. Shoes came on time. Perfectly boxed and clean(never worn) Very happy with purchase.
MiguelVeintitres
I was really hesitant on buying a pair of Just Don laker shorts with all the negative reviews online but I had a good experience especially being an international buyer from Toronto, Canada. Shorts are legit and got them within a week. Thank you guys.