FEATUREReviews of feature.com

They never stated a $17 shipping charge. They need to be upfront about that.

I wasn't notified when I won the raffle, all I see is your order is on its way days later, yall suck

I ordered 2 pairs of shoes the same day,different times. 1 arrived on time and the other arrived 12 days later.

Very untruthful and untrustworthy company

Unfortunately, at this time I am unable to leave you a positive review. Customer service is TRASH and Exchange policy is crazy. Definitely won’t purchase again.

MY ORDER IS BEING SHIPPED TO THE WRONG STATE

Box was smashed but shoes are fine

My package has not had a shipping update in over a week and a half. I reached out to customer support for help and was told nothing could be done until 30 days have passed, and in addition to that I have to be the one to follow up again after 30 days. I am shocked that at a minimum feature would not at least reach out to the shipper and request a status update. I have purchased many items from feature but this experience has encouraged me to shop elsewhere in the future. I have reported the charge to my bank as a last resort.