vu N.
my order from dec/23 and said shipped…
my order from dec/23 and said shipped on dec/27 but still not on the way

FEATURE has been providing iconic, limited-edition footwear, high-end apparel, and accessories for over a decade. Starting as a small sneaker store in Chinatown near the Las Vegas strip, it has since transformed into a movement of fashion, music, and art—the three pillars of the FEATURE DNA. Home to over 120 of the most exclusive top-tier brands from Nike and Stone Island to Rhude and Comme des Garçons, FEATURE also offers an in-house private label of essential ready-to-wear apparel, graphics, headwear, and accessories. From its online storefront to its original location in Chinatown, Las Vegas and a flagship store in the Wynn Plaza Shops, FEATURE’s unparalleled experience has spread into Calabasas, CA and a brand-new location in Scottsdale, AZ.
FEATURE (feature.com) has 739 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Clothing & Underwear · Reno, Nevada
Excellent

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Excellent
Showing 342 reviews with 1 star · Clear filters
vu N.
my order from dec/23 and said shipped on dec/27 but still not on the way
Shanika G.
I never received my order nor a notification about any delays of my order and I cannot track it either. Extremely disappointed.
Kemonie J.
Worst site ever, never shop here ever in life!!!!!!
Juan V.
I have not received my item and I paid for 2 day shipping. It’s been a week and half and have tried to contact them with no response.
Unhappy C.
On my order, the wrong size shoe was selected. Multiple emails have been sent to support immediately after order was placed, so this can get corrected before shipping & still NO RESPONSE. It's also been over a week & no tracking number. Not impressed
Fabian K.
Order placed for women's Uggs, card charged without receiving order number or email confirmation. Placed a ticket-“Where’s my order?”on Feature’s website. Vague response received, basically saying, Don’t know when you’ll receive your order.” My response to email “My complaint against Feature will be added to all the others. I will also advise my SM followers the same. I also hope the $104.00 Feature received from me for a pair of Uggs is used wisely. JUDGEMENT is coming - make it right!”
Kisha W.
Where is my package!! Ordered 12/16! No tracking information provided!
James K.
Ordered 11/27 still dont have the items that I ordered and I have recieved zero customer support. They weren't always like this, but they are now. Never ordering from them again.