frank L.
never again
this company has a horrible return/exchange policy. customer service is not customer friendly. will never make another purchase and make sure my friends and family dont also.

FEATURE has been providing iconic, limited-edition footwear, high-end apparel, and accessories for over a decade. Starting as a small sneaker store in Chinatown near the Las Vegas strip, it has since transformed into a movement of fashion, music, and art—the three pillars of the FEATURE DNA. Home to over 120 of the most exclusive top-tier brands from Nike and Stone Island to Rhude and Comme des Garçons, FEATURE also offers an in-house private label of essential ready-to-wear apparel, graphics, headwear, and accessories. From its online storefront to its original location in Chinatown, Las Vegas and a flagship store in the Wynn Plaza Shops, FEATURE’s unparalleled experience has spread into Calabasas, CA and a brand-new location in Scottsdale, AZ.
FEATURE (feature.com) has 739 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Showing 342 reviews with 1 star · Clear filters
frank L.
this company has a horrible return/exchange policy. customer service is not customer friendly. will never make another purchase and make sure my friends and family dont also.
Jessie G.
Been two weeks and still waiting on my package. No shipping info sent but the money was sure taken out
Reginald C.
I never received my package even though it is saying it's delivered 11 days after I ordered my package . Please stop sending me alerts Im not going to shop at "feature " anymore.
Mr W.
Not a good experience at all. Would not recommend.
Byron B.
I ordered a hat and the hat is nice and as described. The hat was suppose to come with a pendant on top which it wasn’t on top it was rolling around in the shipping box. And not I can’t find the piece that connects to the back of the pendant
Fernando R.
I paid for the 2 business day shipping in 3 business days all you guys did was create a label. If that was the case I would of paid for the expedited shipping. To make this right you guys should refund my shipping cost.
Jae
Decent service, week went by after I spent over $800 and my item has still not arrived
L J.
Ordered my shoes over a week ago and they still haven’t shipped…