DeVaughn Kindred O.
Sent the wrong size and became…
Sent the wrong size and became unreasonable about return and would not offer an exchange

FEATURE has been providing iconic, limited-edition footwear, high-end apparel, and accessories for over a decade. Starting as a small sneaker store in Chinatown near the Las Vegas strip, it has since transformed into a movement of fashion, music, and art—the three pillars of the FEATURE DNA. Home to over 120 of the most exclusive top-tier brands from Nike and Stone Island to Rhude and Comme des Garçons, FEATURE also offers an in-house private label of essential ready-to-wear apparel, graphics, headwear, and accessories. From its online storefront to its original location in Chinatown, Las Vegas and a flagship store in the Wynn Plaza Shops, FEATURE’s unparalleled experience has spread into Calabasas, CA and a brand-new location in Scottsdale, AZ.
FEATURE (feature.com) has 739 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Clothing & Underwear · Reno, Nevada
Excellent

Clothing & Underwear · Henderson, Nevada
Excellent

Clothing & Underwear · Las Vegas, Nevada
Excellent
Clothing & Underwear · Carson City, Nevada
Excellent
Showing 342 reviews with 1 star · Clear filters
DeVaughn Kindred O.
Sent the wrong size and became unreasonable about return and would not offer an exchange
Nikita G.
Promoting sales but removing everything on the site.
Jay B.
still owe me money....i returned a defective product and never recieved my refund....I can prove it with my credit card records...the balance was taken and never returned.
Nicolas R.
Why hasn’t my package arrived yet?! Every event or function that I could have possibly worn my ASSC hoodie has past. I ordered weeks ago and received an email on May 27th stating, “Your order is on its was.” How long does that take? Today is now June 14th and still no package. According to the travel history, it arrived in Forest Park, GA on June 2nd. This is very disappointing.
Andrew W.
Shoes were shipped with numerous manufacturers flaws/b-grade quality
GH-TV
Very poor my item was not delivered even though I paid for it
Quinten S.
Purchased a garment that was destroyed after a single wash - majority of the stitching in the waist came undone and this company refused to make it right as I received a faulty item. Customer service was useless and didn’t even respond to my follow up email.
EP
I put in for a raffle draw and I never got notification that I won the raffle. Since I was never notified I assume I did not win the raffle draw, so I purchased the item at Nike. Then after a week later I get notification via UPS that I will be receiving a package from Feature. I take a look at my bank account and they charge me for the item. Never received notification via email in regards to winning the raffle draw and shipping information. If I would have know and received notification that I won, I would of be eres ordered the item from Nike. Now I have 2 pairs of the item.