FEATUREReviews of feature.com

Cancelled my order for no reason

I would give a 0 if I could as well. They sent me the wrong size and that told me I was inelligible for returns on their website when I put the order in the day after I got the sneaker. There's no phone number to call so that you can actually speak to a real person so once they have your money you're screwed

If I could give 0 stars I would.. terrible company to order from for the holiday season. Ordered sweatshirts for my son 12/15 still no updates. I’m checking the site constantly and my order still hasn’t shipped despite me paying for express shipping. The site says 48 hours but it’s Christmas Eve and my son will not have the hoodies he asked for due to poor customer service and FALSE ADVERTISEMENT!!! PLEASE DONT WASTE YOUR TIME..

If I could give this company a 0, I would. I was 100% scammed by them. I placed an order on Nov 29 (was charged at 4am...which was sketchy already) and now on Dec 20th I have yet to receive anything. I reached out multiple times about the order and only got generic messages back like 'our system is slow, order volume is huge, it will be delayed.' horrible customer service and you SHOULD NOT USE THIS COMPANY - IT IS A SCAM.

Another company taking loans out. They ran a promotion, I placed an order and they fully charged my card then waited 4 days to cancel without reason. Not only that, but refused to give me a new code to use on an item in stock. Reported to the BBB.

This company is horrible horrible I can’t express that enough do not order from them order weeks ago still no email regarding shipping not tracking not even processing. That’s so messed up

I bought the NOCTA Air Force 1s November 25th . Until this day i have NOT received a tracking number nor a response to them giving me atleast site credit matching the order total for their delay / inconvenience. It’s almost Christmas and they still behind on getting people there items . And let’s not speak on their BS REFUND POLICY

I would give them a 0 but I can’t DO NOT ORDER from them they customer service is trash. They sent me a kids medium and do not want to return or give me my money back. They make fake policies they policy haven’t been updated since October 2021, but they were seeing you a fake policy that they just made up to not give you your money back so whatever you do do not order from this website