Danielle A. J.
Horrible company to deal with
Horrible company to deal with. They were advertising universal pencils for Apple products, claiming they were compatible with any device manufactured after 2018. They had a deal where you could buy two, which is what I bought. I paid over $40USD for two pens, shipping ($9USD) and tax. I got the pens within a reasonable amount of time but found out that based on the manufacturer, they’re only compatible with certain models of iPad pros. I gave the products the benefit of the doubt and tried them on my iPad. What the advertisement said the pen would do, it didn’t. I sampled it in GoodNotes, and it messed up my pen settings and I’d end up writing with my finger and the pencils would work somewhat with point and click. When I contacted the company, they offered me a refund of $3, and then increased it to $5 claiming that the rest of the moneys would go towards shipping the items back. Shipping a flat envelope that weighs a few ounces to Italy doesn’t constitute $40 in shipping. I will be dealing with my bank to get the money back as they’re falsely advertising the products both on Facebook and their website and then once you buy into the products, they send you something not worth the box they’re in and then toy with you. They are just looking to grab what quick money they can, and hope that people will give up vs fighting with them.



