Patricia M.
Feanatic is an outright fake website
Feanatic is an outright fake website! I was shopping for an outdoor wreath and once I added my cc info, I was immediately taken to a different screen which offered a $9.95 shipping insurance and lifetime warranty. It didn't give me an option to opt out or go back so I just closed out the screen. Today, I noticed that I got a confirmation email saying my purchase was on the way. I didn't even press "complete order". Another red flag is that they don't charge a sales tax. I was only charged the cost of the wreath $19.97. When I called their "customer service", the person who answered had a thick Indian accent and didn't even answer with the company's name nor say "Customer service, how many I help you?" It was a simple "Hello, what is your question?" I told him I thought this was a scam and a fraudulent website and hung up. I proceeded to call my cc company and told them NOT to authorize the purchase that fortunately was still in "pending" status. I ended up cancelling my cc.




