Steve G.
BEST customer service in years!!
Fathom has provided the best customer service I have received in years. Easy to use, great customer service, saves me hours every week...Fathom is a winner!

Fathom, the #1-rated AI meeting partner, captures what matters in every conversation and turns it into momentum for what comes next. Now part of Superhuman. Fathom offers bot-based or fully Bot-Free meeting capture across Zoom, Google Meet, Microsoft Teams, and Slack, with support for multiple languages. Bot-free is available on Mac now, with Windows coming soon. It also has an iOS app. AI Summaries include action items, follow-up email drafts, and 17+ summary templates. Summaries and notes sync automatically to HubSpot, Salesforce, and Close, with integrations for Slack, Notion, Asana, and Zapier. For meeting intelligence, Ask Fathom surfaces answers across your entire meeting history, Trackers proactively alert you when topics you care about come up, and AI Scorecards help you assess call quality. Fathom’s MCP integration connects that same knowledge to Claude and ChatGPT. The outcome: teams cut post-meeting admin work and turn every recorded conversation into a searchable, connected knowledge base – without adding another tool to manage.
Fathom (fathom.video) has 285 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Steve G.
Fathom has provided the best customer service I have received in years. Easy to use, great customer service, saves me hours every week...Fathom is a winner!
Rob T.
Ease of use, recordings, summaries
Meghan W.
The post-call summary is amazing as well as the ability to highlight parts of the video you want to return to as they are happening. Saves me tons of time and gives me peace of mind that I'm not missing anything.
Clark H.
Fathom is incredibly helpful. Our company conducts thousands of zoom sales meetings per month, and we mainly use this for automatically sending prospects recaps, tracking and assigning tasks that arise in calls, and creating a system where we can quickly evaluate sales reps with coaching.
Nate F.
Fathom has been a huge time-saver for our team. It allows me to stay fully engaged in meetings without worrying about taking detailed notes. The transcripts and summaries are accurate, easy to review, and the automatically generated action items make follow-ups much more efficient. It’s especially useful for keeping track of discussions and decisions across multiple meetings. Overall, it’s a simple, reliable tool that genuinely improves meeting productivity.
Abdul Khader Khan M.
"Effortless meeting summaries that save time and keep me organized." What do you like best about Fathom? What I like most about Fathom is how seamlessly it handles meetings without any extra effort from me. It automatically records, saves everything to the cloud, and provides a full transcript. If I forget a detail or need to revisit a discussion, I can quickly go back and review it. The summaries and to-do lists are especially helpful, and I really like how it identifies different speakers and organizes the notes accordingly. Overall, it makes meetings much easier to manage and follow up on. Review collected by and hosted on G2.com. What do you dislike about Fathom? Honestly, there isn’t much I dislike about Fathom. If I had to suggest one improvement, it would be expanding its functionality for in-person meetings. It would be great if Fathom could also work as a standalone recorder for in-person or hybrid meetings and generate transcripts, summaries, and action items. I understand this is technically challenging, especially when multiple people are speaking, but having that capability in the future would make the tool even more powerful. Review collected by and hosted on G2.com. What problems is Fathom solving and how is that benefiting you? Fathom solves the problem of manual note-taking during meetings. Instead of trying to listen, participate, and write notes at the same time, I can focus fully on the conversation. Fathom captures everything, then provides clear summaries and actionable to-do lists afterward. This saves time, reduces missed details, and helps me stay organized and on top of follow-ups.
Shivansh K.
I used the tool for taking notes and summaries during evaluations and interviews. It gave me a comprehensive and customized AI Evaluation report based on the Custom Instructions I entered and it saved hours of my effort. It is a must use product if you want to save your time in notetaking, MOM generation and meeting summarization.
Ernesto
The free tier offers great value by syncing with the calendar automatically, showing you reminders about upcoming meetings, automatically sending recordings and summaries of the meetings via email. I have saved so much time when searching for the correct meeting where some decisions were made by just searching on my email and finding the email with the summary and the recording. On the free trial of the paid version I can highlight the tasks summary, it understood clearly who was in charge of what and made easier to follow up with the team in the meeting or to remember to reach out to someone else to start a follow up task.