FatburgerReviews of fatburger.com

Long wait over 25 minutes at Orange Park Florida location FB1401

Awful food, if they spent less time burning the food, it might be delivered on time! Waited hour and 20 mins to be delivered, and when it was, it was burnt and cold, shop wouldn’t answer phone when trying to ring! Awful place! AVOID

Just awful. We waited for an hour and a half. We phoned several times and were told ‘10 minutes’. When the food arrived it was cold and minging. We complained and they said they’d send the order again and it would be less than half an hour. It took an hour and a half even though they kept telling us it would be 10 minutes! Only order here if you want cold food in an hour and a half.

Beyond belief how bad the food was unInedible burnt to a crisp patties,hard cheese sluce, no bacon or fried onions. Fries were dehydrated and limp. Avoid

That was awful sweet honey burger just awful. Huge chunks of pepper and loads of sugar Avoid

The burger was a mess -as soon as I took a bite, the bun immediately began melting. I was barely able to eat half of it before the bun essentially disssolved. The milkshake was okay, but quite small for what I paid for it. Unimpressed.

I’ve been to Fatbhrger in Weho many times in the past and it was always good but I think ownership must have changed because this time 2 days ago it was the worst. I placed my order for there and I waited and waited and waited. I finally went back to the counter to find out they had it all packed up in a Togo bag, never called my name, it was just sitting there getting cold, and the person who took my order was too busy joking and laughing with another worker to notice me. When my friend and I got our orders, which came to $58 btw, my friend had ordered extra chili for his burger and there was no Chili. I had ordered extra chili for my fries and there was barely any. They didn’t give us our cups for drinks that came with the meal. The food in total was so bad and tasteless that we couldn’t even eat beyond 1/3 of our burgers and decided to toss everything away including most of the jalapeño Poppers order that looked amazing in picture but were disgusting in real life, and both of our soggy fries. We left there with what felt like lead stomachs and such disappointment. Never again.

Where do I begin, fancied trying a burger from the New fat burger in town so set up a new account with Just Eat never used them before. Placed my order. It arrived on time, but unfortunately the food was cold and the burgers was not what I ordered when contacting the shop. I spoke to a lady who was very helpful and apologetic and put through the correct burgers. No, this is when I got slightly confused, because then I received another phone call from the manager of Fat Burger, who told me they don’t provide that Burger and the woman that I spoke to works at the contact centre of fat Burger. He then went on to say on the Just Eat app. They shouldn’t be advertising that Burger because they don’t sell it in the Bath branch. So rather than him contacting me to let me know they don’t provide that Burger, he automatically just sent a burger, but he thought we might like my wife doesn’t like mayonnaise, nor does she like garlic mushrooms, which was in the burger because he repeatedly kept saying what was the problem with the Burger. He then was saying, Just Eat are useless they do this all the time. If that was the case, why is the company, Fat Burger using Just Eat he told me I would have to go through Just Eat to have a refund. Just Eat have refunded me but only credited the Just Eat app so I can use on another order which again I’m not happy to do or use just eat either. I will not be using again. I also work with the public in my role of work and would be telling anybody I work with to avoid Fat Burger.