FASTSIGNS of Orlando-South/Convention CenterReviews of fastsigns.com

The outside sign I purchased warped in two weeks. The company said that since they did not install the sign they would not replace it.

They were all polite until I told them I was happy to pay someone a little bit extra because they bothered to come and cost the job beforehand in person, rather than ask for the details to give a half arsed estimate and require half of that to be paid before they even show up. When I informed them this unorthodox policy was the reason we didn't go with them and recommend that they accept that tendering our quotations is just part of the job and to please pass that message up the food chain, the guy I was dealing with couldn't wait to get off the phone and basically hung up on me. Rude, corporate and soulless. Steer a wide berth!

Absolutely a horrible experience. We were charged $100 for an estimate. After a month of asking when we would get the estimate (multiple calls and emails), they said they had no idea who we were or what we were talking about. When asked about getting a refund for the estimate fee since we had received no estimate, we were informed that they do not charge an estimate fee. After we started asking for our money back, they sent a guy out to do the estimate. A few weeks go by, and I start asking when we will receive the estimate (again multiple emails and calls)? Apparently, they lost the first guys notes. They finally send someone else out to give us an estimate. It took weeks but finally got a guesstimate. Just tossing numbers out there with no details. It will either be $10,000 or $20,000 (who knows at this point they're just spit balling). Still waiting on that $100...

THIS IS THE SECOND TIME I USED FAST SIGNS. I AM WELL SATISFIED. I TALKED TO BONNIE WHO SET ME UP WITH WHAT I WANTED. AFTER DISCUSSION WE DECIDE ON WHAT SHE RECOMMENDED. I WAS NOTIFIED TO SEE THE DECALS LATER IN THE WEEK.THAT WERE TO BE PROOF READ.ON ARRIVAL THE DECALS WERE ON THE COUNTER READY FOR ME TO OKAY THEM . I AGREED ON THE ORDER AND I WAS TOLD THEY WOULD CONTACT ME WHEN THEY WOULD BE READY I RECEIVED A PHONE CALL LATER IN THE WEEK STATING THEY WERE FINISHED. THRU ALL THIS TRANSACTION I WAS PROFESSIONALLY TAKEN CARE OF. I WOULD RECOMMEND FAST SIGNS ON TV HIGHWAY IN BEAVERTON. BONNIE IS A CLASS ACT FOR THIS COMPANY.

I cannot recommend this company enough. I recently placed an order and had a couple of hiccups, but Mo dealt with this straight away and so professionally. Their customer service is second to none and I am so pleased with the sign they produced.

We refurbished and re branded our offices and transport fleet. Fast sign were chosen to designed and fit bespoke wall and vehicle vinyl .The results are out standing the transformation is extremely impressive. Fast sign are professional experts , assisting every step of the way to achieve exactly what we wanted. Excellent workmanship and thoroughly nice people to do business with . Thank you Fast sign

I have now ordered from this company on two occasions and have up to now had a very positive experience with excellent customer service and excellent quality signs. Four weeks ago I made contact with them to make another order which I thought would be a simple process as per previous experience but how wrong could I be !!. I can understand that the covid virus has set some issues with there business but that said most other businesses have managed to maintain excellent customer services sadly this is not the case here with Fast Signs. I have always dealt with Laura who has excellent interpersonal skills and always puts the customer first. On this recent attempted order I have talked to Celia (Manager)who at first came across well and said she would send the sign proof via email along with the invoice. I recived an invoice but no sign proof . Rang up today and was informed that I needed to pay a deposit before proof was sent although I did explain that this has not been asked of me before on two previous orders and asked why was this the case now considering we are now on phone call number 7 trying to get the signs made. I was told that my details would be passed on to the customer account manager and she would call me back. Celia called me back and what I can only describe as truly awful customer service where she in so many words called me a liar. I am left quite upset be my whole experience with this company considering my previous positive dealings with a professional lady. As you can all probably guess I ended up telling Celia that I did not like here attitude and would be hanging up the call.

They are actually fast, but too expensive. There is no coordination between the pricing and the services