customer
Pens The price for a small quantity was…
The price for a small quantity was ideal. Designing my pen was easy to do on the website and the pens looked exactly as I expected. My only disappointment was that I chose a "Dark Red" pen which should be maroon, and the pens are ruby red.
Response from FastpensJun 27, 2025
Thank you for your detailed feedback! We’re so glad to hear the design process was smooth and that the pens turned out just as expected. We appreciate your note on the color, ‘Dark Red’ can definitely be subjective, and we’ll take this into account to improve clarity on our color options. We're happy the pricing and customization met your needs, and we hope to serve you again soon!