FastpacehealthReviews of fastpacehealth.com

HORRIBLE! This is literally my 3rd and LAST attempt at getting help. I KNOW WHAT I NEED!! I’m so sick of psychiatrists telling me what I do and try. I literally HAVE EXPERIENCE with what’s helping me. I don’t think it’s entirely race issue, but I highly suspect that being someone who on paper doesn’t have the credentials, NO ONE is listening to me. Really pissed. I understand protocols, but I DEFINITELY DON’T APPRECIATE being told, “Why do you let others thoughts get to you?”especially as a BLACK WOMAN.

If i could give them 0 stars I would! Its not the therapy itself honestly. I was good with that. My issue is them discharging people from care that cannot help missing appointments. It doesn't matter what's going on in your life they dont give a crap. Then people wonder why people with mental health issues don't seek therapy its crap like this. Definitely do not recommend this place at all if you really need help with your mental health cause they don't give a crap.

Total rip off for ADHD treatment. Prior diagnosis doesn't mean anything. Affordable?.....yeah right. $165 then they want you to get a drug screen and blood work for a medication you have been on for 30 yrs. (Through THEIR clinics of course) before prescribing the medication. Total scam. $165 for nothing, then wanted me to spend $800 more at their clinic. Quacks.

Here's the deal. The service was fine. A bit slow, but I went in a Saturday. The real problem I had is with the fact that I was prescribed an over the counter cough medicine. I have insurance, and it cost $329.86 after insurance coverage. That is shameful, and I will most assuredly not be using this place ever again, and warn everyone with my insurance against going there. By the way, the over the counter cough medicine they prescribed? A month and a half and 2 primary care doctor visits later, I still have. It's well known in our area that there are some environmental allergens causing issues, but the staff here wouldn't even test for it. After nearly 2 months of coughing and lung issues, I gotta say, not too impressed by their diagnosis and cost to be seen here. Was I really seen? I think I was merely a number to be gouged.

I tried to visit Fast Pace Urgent Care, located in Kodak, TN, on Wednesday, July 15th. I had tried to go to the urgent care closer to my home, but their wait time was ridiculous, so I traveled the extra seven miles to Fast Pace. Upon my arrival, there wasn't one car in the parking lot, so I thought, "This is good, I should be able to be seen pretty quickly." I opened the front door and walked up to the counter where the receptionist (?) was sitting behind thick glass. She was on the phone, didn't even look up at me, so I waited patiently. When she hung up the receiver, she looked at me and without a greeting or a smile, I was told, in a voice that said that I am the most stupid person alive, that I'm "supposed to check in at the kiosk". I checked in and took a seat. She called me to the window and asked if I had insurance. When I handed her my insurance card, she looked at it and very unkindly let me know that they don't take my health insurance. They take "Ambetter of Tennessee, not Ambetter of Florida". I explained to her that I DO have Ambetter of Tennessee. It's the same card I've always had and has the current Member ID#. She then asked me why I had an old insurance card? I told her that I hadn't received any new cards. In fact, I didn't even know that the old card said Florida. She replied with, "she didn't understand why the insurance ppl hadn't sent me a new card." I replied, I didn't know. She repeated herself three different times, three different ways, regarding the insurance company needing to send me new cards. Mind you, she's not speaking to me in a nice tone, she is being condescending and trying to make me feel bad because I don't have an updated insurance card. Sidenote: for the last three years I've presented this card at countless doctors' offices and hospitals and NOT ONE receptionist or billing professional has mentioned ANY issue with my card. I'm standing there getting trash-talked to my face by this elderly woman, after I've worked a 10-hour, overnight shift. The reason I'm at Urgent Care is because around 4am, I felt heat around my calf area on both legs and when I looked at them, they were TWICE their normal size, red and splotchy, hot and painful to the touch. (Symptoms of life-threatening blood clot.) It is NOW 1 pm and in my head I was trying to overlook this mistreatment just so I could see a doctor and get the word from them that I'm fine and can go back to work that night, because as a single parent I can't afford to miss work. Unfortunately, I do not allow people to disrespect me, so I as politely as I could, through gritted teeth, I asked her to hand me my drivers license because I would rather die than PAY this company who very obviously doesn't hold customer or patient service in high regard if this is the face of their office. PS* I am still alive and do not have a blood clot. It was a reaction to a new medication I had started taking.

I have an autistic son who needs to have blood tests ordered by his psychiatrist, whose office is in Alexandria. My son has significant difficulty with long-distance travel, so his doctor recommended that I find a facility closer to home where he could have his lab work done. Fast Pace in Leesville advertises this service on its website. I called them three days ago, and they confirmed that they could perform the lab tests. For the past two days, I have been calling repeatedly to check whether they had received the faxed lab order from my son’s doctor. The doctor’s office has confirmed that they sent the order twice. Today, when I called again, a member of the team told me that they do not accept lab orders from outside physicians. This clinic serves a small community with very limited healthcare services. They have lost a patient who has good private health insurance and, more importantly, a special medical condition that requires understanding, accommodation, and access to care.

I visited FastPace Health on Spring Hill, TN. The staff was wonderful. The PA took time to ask and answer questions. A sample was taken to check for UTI, showed signs of infection, antibiotics prescribed, sent out for further culture to make sure it was the correct antibiotic. Was told they would call in 24-48 hours with results. Sounds great BUT it is now 12 days later and no results. The first sample got messed up, all inquiries were automated with incorrect information. Finally had to go in and give another sample. It would be ready in 24-48 hours. It is now over 72 hours and no results. It is obvious this is a business owned by a private equity firm.

I visited Facepace in Bossier, LA for pre-employment laboratory work; however, they are now stating that no laboratory work is being conducted. I called twice, and the answering service disconnected the call. When I requested to speak with a supervisor, she claimed that the clinic was not responding regarding the lost blood. This situation is both unprofessional and unethical.