Robert R.
What should have taken 15 minutes took 4 hours
What should have taken 15 minutes took 4 hours? I have done business with fast fund lending for over a year. Somehow my information got mixed up. With that I had to wait for a bank verification. After being on the phone for 45 minutes I had to disconnect to go to a doctor appointment. After my appointment I called back and the whole process had to start over. After waiting on line to do the bank verification I said I would get my bank statement. I had difficulty e-mailing it and had to send it from another email account. Hours later I was contacted telling me that it was from the wrong e-mail. Had to again start over. I finally get it sent in and an hour later got a call from someone who was finally able to complete my application. The whole process was very upsetting.
Response from Fast Fund LendingMar 31, 2026
Hi Robert, Thank you for sharing your feedback and for your continued business with Fast Fund Lending. We understand that the process took longer than expected and involved multiple steps, including bank verification and document submission. At times, additional verification and documentation may be required to ensure account security and accurate processing. Your feedback is valuable to us as we continue to enhance our processes and maintain the level of service you expect from Fast Fund Lending. We appreciate your patience and are pleased that your application was successfully completed. If you have any additional questions, please don’t hesitate to reach out to us at [email protected] or call 833-845-1016. Best regards, The Fast Fund Lending Team