Fast Fund LendingReviews of fastfundlending.com

Response from Fast Fund LendingJun 21, 2024

Hi Garcia, Thank you for taking the time to share your experience. Your feedback is important to us! To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns. Please email us directly at [email protected] or call us at 833-845-1016 to discuss. We’re available from 8AM – 8PM EST, Monday – Friday.

Response from Fast Fund LendingJun 21, 2024

Hi, Thank you for taking the time to share your experience. Your feedback is important to us! To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns. Please email us directly at [email protected] or call us at 833-845-1016 to discuss. We’re available from 8AM – 8PM EST, Monday – Friday.

Response from Fast Fund LendingMay 22, 2024

Hi Nanci Norton, Thank you for sharing your recent experience with us. We appreciate your feedback and apologize for any dissatisfaction you may have encountered regarding the terms of your loan and the level of service provided. Ensuring that our customers understand their loan terms is a priority for us, and we are sorry that you felt the loan terms were not clear during the verbal verification process. We want to emphasize that our loan terms are for 9 to 10 months and we offer alternative payment options aimed at reducing the overall cost of the loan. Additionally, our loan agreements comprehensively outline the total cost of the loan, finance charges, loan duration, scheduled due dates, and payment amounts. To maintain transparency and accessibility, a copy of your loan agreement is readily available through your Fast Fund Lending account at any time. To address your concerns and provide appropriate assistance, we kindly ask you to contact us directly via email at [email protected] or by phone at 833-845-1016. Our dedicated team is available to assist you from 8:00 AM to 8:00 PM EST, Monday through Friday. Thank you for bringing your concerns to our attention, and we look forward to the opportunity to address them and restore your confidence in our services.

Response from Fast Fund LendingMay 6, 2024

HI Valerie Cruz, Thanks for sharing your experience with us. We appreciate your honest review and are disappointed we didn’t meet your expectations. Delivering exceptional customer service and ensuring that our customers understand their loan terms remains our utmost priority, and your feedback is invaluable as we strive to continually improve our products, services, and customer experiences. We will be reaching out to you within the next 48 hours to obtain more information about your experience. If you prefer to speak with us sooner, please don't hesitate to contact us directly at [email protected] or call us at 833-845-1016. Our team is available from 8:00 AM to 8:00 PM EST, Monday through Friday. Your satisfaction is our priority, and we look forward to assisting you further.

Response from Fast Fund LendingMay 4, 2024

Hi William Rapp, Thank you for sharing your recent experience with us. We appreciate your feedback and apologize for any dissatisfaction you may have encountered regarding the terms of your loan and the level of service provided. We understand your concerns regarding the clarity of the terms discussed during the verbal verification process. We want to emphasize that we offer alternative payment options aimed at reducing the overall cost of the loan. Additionally, our loan agreements comprehensively outline the total cost of the loan, finance charges, loan duration, scheduled due dates, and payment amounts. To maintain transparency and accessibility, a copy of your loan agreement is readily available through your Fast Fund Lending account at any time. To address your concerns and provide appropriate assistance, we kindly ask you to contact us directly via email at [email protected] or by phone at 833-845-1016. Our dedicated team is available to assist you from 8:00 AM to 8:00 PM EST, Monday through Friday. Thank you for bringing your concerns to our attention, and we look forward to the opportunity to address them and restore your confidence in our services.

Response from Fast Fund LendingApr 8, 2024

Hi Tallen Disney, Thank you for sharing your recent experience with us. We appreciate your feedback and apologize for any dissatisfaction you may have encountered regarding the terms of your loan and the level of service provided. Please be informed that the terms of our loans are determined by various factors as part of our underwriting process. Typically, you should have received an email containing information about your last loan within 24 hours after your application was submitted. If you did not receive this email, we apologize for any oversight, and we encourage you to reach out to us directly. Ensuring exceptional customer service is paramount to us, and we regret that we fell short of meeting your expectations in this instance. To address your concerns and provide appropriate assistance, we kindly ask you to contact us directly via email at [email protected] or by phone at 833-845-1016. Our dedicated team is available to assist you from 8:00 AM to 8:00 PM EST, Monday through Friday. Thank you for bringing your concerns to our attention, and we look forward to the opportunity to address them and restore your confidence in our services.

Response from Fast Fund LendingApr 6, 2024

Dear Timothy D Parkhurst, Thank you for taking the time to share your experience with us. We value your honest review and sincerely apologize for any shortcomings in meeting your expectations. We understand your concerns regarding the clarity of the terms discussed during the verbal verification process. We want to emphasize that we offer alternative payment options aimed at reducing the overall cost of the loan. Additionally, our loan agreements comprehensively outline the total cost of the loan, finance charges, loan duration, scheduled due dates, and payment amounts. To maintain transparency and accessibility, a copy of your loan agreement is readily available through your Fast Fund Lending account at any time. Your privacy is of utmost importance to us, and we assure you that our communication will be handled with discretion. For further clarification and to address any specific concerns you may have, we have reached out to you directly via email. Should you require additional assistance or have further questions, please feel free to email us at [email protected] or call us at 833-845-1016. Our dedicated team is available to assist you from 8:00 AM to 8:00 PM EST, Monday through Friday.

Response from Fast Fund LendingApr 1, 2024

Hi Virgilio Pizarro, Thank you for taking the time to share your experience. Your feedback is of utmost importance to us. We are sorry that you were dissatisfied with the level of service you received. It's important to remember that you are not obligated to keep the loan for the entire term. At any point in time, you may (1) pay off the loan early with no prepayment penalties and to save on interest, or (2) you may make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan, as outlined in the loan agreement. A copy of your loan agreement is available to you at any time by logging into your Fast Fund Lending account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at [email protected] or call us at 833-845-1016. We’re available from 8:00 AM - 8:00 PM Est., Monday – Friday.