Fast Fund Lending Reviews | Read Customer Reviews of fastfundlending.com

Fast Fund Lending Reviews | Read Customer Reviews of fastfundlending.com

Fast Fund Lending reviews

Showing 72 reviews with 1 star · Clear filters

Sara
Oct 19, 2024
This company over charges you on loans, even with an early payoff
The interest rate is way too expensive. On a loan of $1500, the early payoff amount I paid in total was $3449. For October, I was charged $647 + $673 + $2129 = $3449. I got the loan in August and paid it off in October. That was more than double what I borrowed. I didn’t receive a confirmation email and had a difficult time getting the representative to explain why the loan was so expensive.
Response from Fast Fund LendingOct 22, 2024
Hi Sara, Thank you for your feedback. To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns. We will be reaching out within 48 hours for more information about your experience. If you prefer to speak with us sooner, please feel free to email us directly at [email protected] or call us at 833-845-1016. We’re available from 8AM – 8PM EST Monday – Friday.
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Tracy
Oct 17, 2024
My job changed my day I get paid and I…
Update: they will call you and listen to you breath. They still haven't got my account right I am not going to keep calling my bank Everytime I need to change something. Twice today you have woken my grandson up by calling me. You been paid Friday stop harassing me l. You have caused me emotional distress and you have bothered me at work. My job changed my day I get paid and I have been having a hard time changing it to the next day. I have deleted with rude custumer servce people. they have hung up on me and I have been yelled at. Now my account is going be negative because i wont have any money in my account. So tell your job not to changed the date you get paid cause they wont help you
Response from Fast Fund LendingOct 21, 2024
Hi Tracy, Thanks for sharing your experience. We are sorry that you were dissatisfied with the level of service you received. We strive to provide exceptional customer service and want to assure you that we are taking the appropriate steps to address your concerns internally. We will be reaching out within 48 hours for more information about your experience. If you prefer to speak with us sooner, please feel free to email us directly at [email protected] or call us at 833-845-1016. We’re available from 8AM – 8PM EST, Monday – Friday.
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customer
Oct 16, 2024
Lower your interest rate
Lower your interest rate. Quit taking advantage of people in need, and people who are just bad with money & credit. The rates you're charging should be illegal.
Response from Fast Fund LendingOct 17, 2024
Hi Joshua, We’re sorry to hear about your experience. Our goal is to offer easy access to short-term funding through our personal installment loans, regardless of credit rating, to support our customers when they need us most. Providing the best possible experience is always our top priority. As outlined in the loan agreement, you are never obligated to keep the loan for the entire duration of its term, and – in addition to keeping with your regularly scheduled payment and amounts – there are two (2) additional repayment options available to you. At any point in time, you may (1) pay off the loan early with no prepayment penalties to save on interest, or (2) you may make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan. This information is also located in your loan agreement. A copy of your loan agreement is available to you at any time by logging into your Fast Fund Lending account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at [email protected] or call us at 833-845-1016. We’re available from 8AM – 8PM EST, Monday – Friday. Warm regards, Thank you for choosing Fast Fund Lending.
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Vantaisha D.
Oct 11, 2024
On the website it's telling me I'll be…
On the website it's telling me I'll be paying back more than what the person on the phone said. Installments was suppose to be for 9 months but online it has atleast 12 or more payments that have to be made
Response from Fast Fund LendingOct 11, 2024
Hi Vantaisha, Thank you for reaching out. Ensuring that our customers understand their loan terms is our priority, and we are sorry if there was any confusion regarding the terms of your loan. As outlined in the loan agreement, you are never obligated to keep the loan for the entire duration of its term, and – in addition to keeping with your regularly scheduled payment and amounts – there are two (2) additional repayment options available to you. At any point in time, you may (1) pay off the loan early with no prepayment penalties to save on interest, or (2) you may make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan. This information is also located in your loan agreement. To ensure your privacy, we cannot discuss account details here. However, We will be reaching out within 24hrs for more information about your experience. If you prefer to speak with us sooner, please feel free to email us directly at [email protected] or call us at 833-845-1016. We’re available from 8 AM – 8 PM EST, Monday – Friday. We appreciate your patience and are committed to resolving this for you promptly. Warm regards, Thank you again for choosing Fast Fund Lending!
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Cindy H.
Oct 5, 2024
Very Disappointed
I called yesterday and applied, I have called twice and talked to them, told me they were finalizing the loan and I still have not heard back or received my funds. Very disappointed
Response from Fast Fund LendingOct 7, 2024
Hi Cindy, Thank you for reaching out, and we sincerely apologize for the delay in finalizing your loan and receiving your funds. We understand how important it is to receive timely updates and are sorry for any frustration this may have caused. To ensure your privacy, we cannot discuss account details here. However, to complete the process, our team will be reaching out within 24 hours. If you prefer to speak with us sooner, please feel free to email us directly at [email protected] or call us at 833-845-1016. We’re available from 8 AM – 8 PM EST, Monday – Friday. We appreciate your patience and are committed to resolving this for you promptly. Warm regards, Thank you again for choosing Fast Fund Lending!
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Jessica
Sep 16, 2024
Insanely high interest rates of 700%
Insanely high interest rates of 700%, it increases every day that goes by and fails to inform you of this before you agree to the loan. Absolutely insane to lend me $800 and have to pay almost $3800 back by the end of the loan period. I also had two representatives tell me I could use a credit card just for the third to tell me that isn’t the case and against policy. Ridiculous company, should’ve looked around more thoroughly.
Response from Fast Fund LendingSep 18, 2024
Hi Jessica, Thank you for sharing your concerns, and we sincerely apologize for any negative experience you may have had with us. Ensuring that our customers understand their loan terms is our priority, and we are sorry if there was any confusion regarding the terms of your loan. As outlined in the loan agreement, you are never obligated to keep the loan for the entire duration of its term, and – in addition to keeping with your regularly scheduled payment and amounts – there are two (2) additional repayment options available to you. At any point in time, you may (1) pay off the loan early with no prepayment penalties to save on interest, or (2) you may make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan. This information is also located in your loan agreement. A copy of your loan agreement is available to you at any time by logging into your Fast Fund Lending account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at [email protected] or call us at 833-845-1016. We’re available from 8AM – 8PM EST, Monday – Friday. Warm regards, Thank you for choosing Fast Fund Lending.
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Effie W.
Jul 31, 2024
High Interest
Fast money yes. Customer Service yes.$1200 loan costing me $2600 because of high interest horrible. I assumed I would be paid off by now. Try other options if you can.
Response from Fast Fund LendingJul 31, 2024
Hi Effie Ward, Thank you for taking the time to share your experience with us. We value your honest review. Ensuring that our customers understand their loan terms is our priority, and we apologize if there was any confusion regarding the terms of your loan. We want to emphasize that we offer alternative payment options aimed at reducing the overall cost of the loan. In addition to keeping with your regularly scheduled payment and amounts – there are two (2) additional repayment options available to you. At any point in time, you may (1) pay off the loan early with no prepayment penalties to save on interest, or (2) you may make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan. Additionally, our loan agreements comprehensively outline the total cost of the loan, finance charges, loan duration, scheduled due dates, and payment amounts. Should you require additional assistance or have further questions, please feel free to email us at [email protected] or call us at 833-845-1016. Our dedicated team is available to assist you from 8:00 AM to 8:00 PM EST, Monday through Friday.
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Breahna B.
Jun 22, 2024
Money hungry business
They will screw you on interest and when you go to make the payment in full they will tell you,you can’t do it for a few days off of a debit card. Which will continue to grow interest. They are a horrible money hungry company! They don’t explain anything to you when you sign up like they should. They lie and want to screw people. Do not get a loan from here you might as well wait till you get paid or get a loan from your personal bank.
Response from Fast Fund LendingJun 24, 2024
HI Breahna Bloomer, Thanks for sharing your experience with us. We appreciate your honest review and are disappointed we didn’t meet your expectations. Delivering exceptional service and ensuring that our customers understand their loan terms remains our utmost priority, and your feedback is invaluable as we strive to continually improve our products, services, and customer experiences. We will be reaching out to you within the next 48 hours to obtain more information about your experience. If you prefer to speak with us sooner, please don't hesitate to contact us directly at [email protected] or call us at 833-845-1016. Our team is available from 8:00 AM to 8:00 PM EST, Monday through Friday. Your satisfaction is our priority, and we look forward to assisting you further.
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