Fast Fund LendingReviews of fastfundlending.com

Response from Fast Fund LendingDec 7, 2024

Hi, Thank you for your feed back. We are disappointed to learn of your dissatisfaction with us. Ensuring that our customers fully understand their loan terms is a top priority for us. Your documents outline your complete payment schedule, the amounts due on each of your due dates, the finance charge based on the scheduled payments, and the annual percentage rate. Our APR calculation considers several factors, such as credit history, income, debt types, loan duration, and customer rewards level. As outlined in the loan agreement, you are never obligated to keep the loan for the entire duration of its term, and – in addition to keeping with your regularly scheduled payment and amounts – there are two (2) additional repayment options available to you. At any point in time, you may (1) pay off the loan early with no prepayment penalties to save on interest, or (2) you may make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan. This information is also located in your loan agreement. A copy of your loan agreement is available to you at any time by logging into your Fast Fund Lending account, and we are here to discuss the terms of your loan and the repayment options with you in more detail. Please email us directly at [email protected] or call us at 833-845-1016. We’re available from 8AM – 8PM EST, Monday – Friday. Warm regards, Thank you for choosing Fast Fund Lending.

Response from Fast Fund LendingNov 19, 2024

Hi, Thank you for taking the time to share your experience. We’re glad to hear you generally find our services helpful. We are sorry that you were dissatisfied with the level of service you received. We strive to provide exceptional customer service and want to assure you that we are taking the appropriate steps to address your concerns internally. We will be reaching out within 48 hours for more information about your experience. If you prefer to speak with us sooner, please feel free to email us directly at [email protected] or call us at 833-845-1016. We’re available from 8AM – 8PM EST, Monday – Friday.

Response from Fast Fund LendingNov 18, 2024

Hi Yolanda, Thank you for sharing your experience. We’re sorry to hear that you felt the process was unclear. Transparency is a top priority for us, and we strive to ensure that all customers fully understand the loan terms and have the opportunity to confirm or decline before funds are deposited. As part of our process, after completing the verbal verification, a comprehensive loan document is emailed to you for your electronic signature. Once you electronically sign, the loan document is sent back to us, and only then are the funds deposited. This ensures that all steps are completed before disbursement. If you have any questions or need further assistance, please feel free to reach out to us at [email protected] or call us at 833-845-0966. Warm regards, Thank you again for choosing Fast Fund Lending!

Response from Fast Fund LendingOct 3, 2024

Hi Christian, Thank you for sharing your recent experience with us; your feedback is important to us as it helps us identify areas for improvement. We are sorry to hear about your dissatisfaction during your loan process. Our goal is always to ensure this process is seamless for all customers. A customer's electronic signature requires updating once their loan details have been modified, for example, a change in the loan disbursement date. To ensure your privacy, we cannot discuss your account details here, but we would like to speak with you directly to provide additional information about the loan product and services. Please email us directly at [email protected] or call us at 833-845-1016 to discuss. We’re available from 8AM – 8PM Est, Monday – Friday. Yours Truly, Your Fast Fund Lending Team

Response from Fast Fund LendingAug 5, 2024

Hi, Thank you for sharing your feedback. Fast Fund Lending does have a pre-approval process, which shows our customers the amount they may qualify for. However, this figure may change after our verbal verification and/or underwriting process is completed. Fast und Lending provides loans up to $3,500.00 Maximum loan amounts available depend on multiple factors, including salary, borrowing history and rewards level. Our Fast Fund Lending Preferred rewards program provides customers with a higher loan amount every time they advance levels in the program. To learn more about your eligibility, please feel free to contact us directly at [email protected] or call us at 833-845-1016 to discuss. We’re available from 8AM – 8PM EST, Monday – Friday.