Spencer
Don't pay and wait, you'll lose your money!
As an idiot, I started and paid the first half for a case, then waited hoping to repair the marriage. A few months later, put in my information and it started another case number. So, I reached out to their customer service(or whomever answers the "info" email) regarding the situation stating the case number in question. The responses seemed automated at first, stating to check my bank account for proof of payment. So I screenshot the email which i received for the payment receipt. I then received a response that they will not talk to anyone but the person who started the case and that I needed to contact them from the email associated with the case.... I was... hence where the receipt email came from... Anyway, long story short. Don't use this service or pay anything if there is a chance you fix it or want to give it time. I was trying to finish filing but on the case number I had already started and paid for. They would have been paid more to finish it if they had actually been helpful.




