FashionTIYReviews of fashiontiy.com

Response from FashionTIYApr 14, 2021

We are a factory wholesale platform. In order to ensure the fast and safe delivery of packages to customers, all orders will be delivered by commercial express delivery that can be tracked. All the freight you paid will be paid to the logistics provider. However, due to your location in South Africa, the freight charges charged by international logistics providers are higher than European and American countries. If you have any questions, you can check with DHL or FedEx, or UPS. For more questions, please contact us in the FashionTIY app via Online Chat. The customer team will reply to you in time. Thanks for understanding.

Response from FashionTIYApr 10, 2021

Sorry for the inconvenience. The warehouse department has processed the refund of the out-of-stock product for you, please check your order details. As our thanks, the warehouse department has issued a new free cash coupon for you to help you get more discounts on new orders. Thanks for understanding and waiting.

Response from FashionTIYApr 10, 2021

Sorry for the inconvenience. Please tell us your order number or account, and the customer team will reply to you in a timely manner in the FashionTIY app via Online Chat. Due to the large number of customer inquiries received at the same time, all messages and emails will be replied to within 24 hours. Thanks for understanding and waiting.

Response from FashionTIYApr 10, 2021

Sorry for the inconvenience. The first shipment of your order has been delivered to the logistics center for transportation, and the tracking number will be updated within 48 hours. Due to the recent surge in order volume, the order processing time has been forced to extend, which does make you wait a little longer. The warehouse department is stepping up processing to ensure that all orders are shipped as soon as possible. Thanks for understanding and waiting.

Response from FashionTIYApr 7, 2021

Sorry for the inconvenience. Your order has been delivered to the logistics center for transportation, and the package is expected to be delivered to you next week. Due to the recent surge in order volume, the order processing time has been forced to extend, which does make you wait a little longer. The warehouse department is stepping up processing to ensure that all orders are shipped as soon as possible. Thanks for understanding and waiting.

Response from FashionTIYApr 7, 2021

Sorry for the inconvenience. Your order has been delivered to the logistics center for transportation, and the package is expected to be delivered to you next week. Due to the recent surge in order volume, the order processing time has been forced to extend, which does make you wait a little longer. The warehouse department is stepping up processing to ensure that all orders are shipped as soon as possible. Thanks for understanding and waiting.

Response from FashionTIYApr 7, 2021

The warehouse department reported that your two orders are being processed. Affected by the recent backlog of orders, all new orders will be delivered to the logistics center for transportation within 8-12 working days after payment. Since the quantity of products you purchase is relatively large, the warehouse department will divide you into multiple shipments for transportation. The tracking number of each Shipment will be automatically updated after the package is shipped, and will be delivered to you 3-6 days. You can view and track orders in the APP. Thanks for understanding and waiting.

Response from FashionTIYApr 7, 2021

Sorry for the inconvenience. We checked your name but did not find the corresponding account and order on our platform. Please tell us your order number via Online Chat in the FashionTIY app so that the warehouse department can check it for you. Thanks for understanding and waiting.