FashionTIYReviews of fashiontiy.com

Response from FashionTIYNov 2, 2021

According to your message name and email address, we can't find the corresponding account or order. As a factory wholesale platform, the phone number and social account entered by the customer will be used for contact in special circumstances, such as when the order information is inaccurate and the package cannot be delivered. All data will not be used for advertising and marketing or disclosed to any third party. We will protect the data security of any user. If you do not want to use our services, we have no right to ask you to provide this information. In addition, we need to confirm that the user who posted the comment that the corresponding customer on our platform, in order to respond positively to the customer's comment. If you do not provide any accurate information, we cannot reply. Our customers come from major countries around the world, and not all of them are native speakers of English. We focus on providing customers with cost-effective products to help their business grow, rather than worrying about the customer's English level. If you have any questions, you are welcome to contact us. Unprovoked accusations will not solve any problems.

Response from FashionTIYOct 22, 2021

Sorry we cannot accept your evaluation. According to your message name, we cannot find the corresponding order or account, nor can we provide you with one-to-one service. It should be noted that our company is headquartered in Delaware, USA. Due to the price advantage and quality of the Chinese factory, we set up our warehouse in China, and the products will be shipped from China. As a factory wholesale platform, we mainly sell unbranded products, so that customers can set up brands for sales according to their needs, and all products are guaranteed to be brand new. We will provide commercial invoices according to customer needs, and you can also check your order details on the APP or website. As a legally operating company, we communicate with customers through email and online chat. We cannot understand your accusation, because it is obviously inconsistent with the facts. For any questions raised by customers, the customer team will actively respond to ensure that the interests of customers are not lost. If you have any prejudice against us, please let us know. Thanks for understanding.

Response from FashionTIYOct 6, 2021

Sorry for the inconvenience. According to your name here, we cannot find the corresponding order or account number. We have notified the warehouse department to retrieve all online chat records to find your message. After verification, we will reply you with a reasonable solution. Thanks for understanding and waiting.

Response from FashionTIYAug 19, 2021

Sorry for the inconvenience. We searched for the corresponding order based on your name and found that you think the quality of the children's bag presented with the product is not good, which makes you feel dissatisfied. It should be noted that the children's bag is a gift with the clothes and is an ornament. Due to the extrusion during transportation, the appearance of the product changes to a certain extent. We have asked the warehouse department to provide you with a reasonable solution as soon as possible and reply to you through Online Chat. Thanks for understanding and waiting.

Response from FashionTIYAug 8, 2021

Your review is completely inconsistent with the facts. This is a bad review that we cannot accept. We are a factory wholesale platform, with hundreds of thousands of high-quality customers in countries all over the world. We cannot ensure that every customer is 100% satisfied with our products and services, but we are doing our best to do our own thing and develop together with our customers’ business. We will not give up our reputation for one or several orders. As you said, Paypal will not agree to malicious sales by merchants. At the same time, according to your name, we cannot find the corresponding order on our platform. In addition, we have found that some malicious companies are fraudulently using our brand, which has a negative impact on our reputation. If you are sure that the order is paid on our platform, please tell us the accurate order number in the FashionTIY app through Online Chat, and we will ask the warehouse department to verify it first and make an accurate response. Thanks for understanding.

Response from FashionTIYAug 7, 2021

Sorry for the inconvenience. But according to your name, we cannot accurately find the corresponding order. Your comment makes us wonder what the problem is. Please contact us via Online Chat and tell us which problems make you so dissatisfied. We attach great importance to the purchasing experience of every customer, and we are trying our best to protect the interests of every customer, which is very important to us. Thank you for your understanding and look forward to your reply.

Response from FashionTIYAug 3, 2021

We checked and found that apart from giving us a negative review, your account has no other reviews. Just like you, we cannot ask customers to make any reviews on us. We hope to have equal and friendly communication with customers, but we cannot accept any malicious reviews. In addition, we checked the customer's communication records but did not find any messages from you. If you have any comments on our products or services, please contact us in the FashionTIY app via Online Chat. We are happy to provide you with the necessary services and responses. Thanks for understanding.

Response from FashionTIYAug 3, 2021

We checked and found that apart from giving us a negative review, your account has no other reviews. Just like you, we cannot ask customers to make any reviews on us. We hope to have equal and friendly communication with customers, but we cannot accept any malicious reviews. In addition, we checked the customer's communication records but did not find any messages from you. If you have any comments on our products or services, please contact us in the FashionTIY app via Online Chat. We are happy to provide you with the necessary services and responses. Thanks for understanding.