customer
My experience with FashionGo has been a…
My experience with FashionGo has been a love hate. I honestly give it a 5 stars because their customers service is AMAZING!!! I’ve called in so many times weather I get the same rep or a different rep, they really all take the time to answer my question. I even get calls back which is rare because most companies with say they did but no voicemail or email follow up. The platform on the other hand really needs to stop changing with no notice. It makes it really hard for business.
Response from FASHIONGOAug 16, 2023
Thank you for sharing your honest feedback about your experience with FashionGo. We greatly appreciate your positive acknowledgment of our AMAZING customer service. We're committed to providing thorough and helpful assistance to our valued customers like you. We understand your concerns about the platform changes and the lack of notice, which has affected your business operations. We sincerely apologize for any inconvenience this has caused. Your feedback is important, and we'll work diligently to enhance our communication and provide advance notice of any significant updates. We're here to support your business needs and ensure a seamless experience. If you have any further questions or need assistance, please feel free to reach out. Thank you for your understanding and continued support.




