FASHIONGOReviews of fashiongo.net

If 0 stars was an option I would give it. They are charging and depositing into a bank account that is not mine anymore and will not get it changed to the correct one. My "rep" seraphina lee would "prefer" to email instead of pick up the phone and call me to get it fixed. She kept responding to emails about orders but completely ignored the change of bank request. I called and never got get someone other than her I have requested a supervisor 1000 of times and a new agent and STILL No one else has ever contacted me. No billing department nothing. Edit to note: no resolution has been made as they claim, they sent a email saying review was breech of contract and my account would be closed. Thank goodness because I asked to close and there was a “certain way” to do it which was never told to me.

I’m annoyed I have to shop on here .. so pissed la show room is closing . This site is extra work you can’t pick a category and they not nearly as good as la show room … they need to get it together

Terrible Customer Service with Fashion GO and their affiliate LA Showroom. As a vendor trying to apply to their marketplace they make it nearly impossible for small owned brands. They value fast fashion which is harmful to the environment over carrying and nurturing small brands that produce quality apparel. Yet they have foreign overseas terrible quality vendors on their website simply because they are offering 100+ styles of clothes that are paper thin and knock offs/copyright infringement of other small owned designer brands. Even if you meet all of the requirements to create an account, if they don't like what you are offering to sell; instead of politely saying "Your brand doesn't meet our customer base right now." They will ask you for all of your sensitive information and intellectual property, then after looking at your photos make up some new rules about why you can't create an account. (Not owning a ware house, not having 25+ styles to offer when the supposed minimum requirement to open an account is only 6 styles). And on top of that if you ask for clarity on the requirements to be a vendor or why your being declined they will pretend to not see your email and decide to just not respond at all as if you are wasting their time when it's the other way around. Very unprofessional, rude, & racially biased customer service. Don't even waste your time with them. The website doesn't even get enough traffic to produce real sales for vendors. Also you can clearly tell some of the good reviews on here are fake.

No. It’s all good until there is a problem. I ordered from San Souci. Order came damaged and missing most of the items ordered. FashionGo does nothing to hold the vendor accountable. Weeks have gone by with no resolution. Use Faire instead where you are supported as a buyer.

Our shipments from Honeypeach continue to go to our old shipping address. We updated our shipping address many months ago on FashionGo.net. For some reason FashionGo and HoneyPeach are not talking to each other. After numerous attempts to resolve this with FasionGo and HoneyPeach, the information is still outdated with the employees at HoneyPeach. In addition trying to contact HoneyPeach directly is very difficult. They don't answer phones, emails, or messages. It's really astonishing that in 2023, system to system communicatons do not work between FashionGo and HoneyPeach. Please have a Supervisor call me to get this fixed ASAP. M. Ortega

I DO NOT recommend. This was the worst experience I’ve had with a fashion app. The prep with product content was illegible from bad spelling, bad grammar to nothing written in the product description. There were so many other issues and getting help from support was tardy and misleading. I expected better but got trash. If I could give it zero stars I would. The biggest let down is that the lack of professionalism affected my brand and what we stood for in terms of our mission/goals. - Disappointed

Shipping is as much as my order. I signed up for Fashion Go to order as a vendor, but I’m being forced to charge way too much just to recoup my money!

Pirated goods, they infringe on copyright protected art. I have been contacted by someone who let me know my art is being used on shirts on this site. I tried to contact them and after 3 emails they still would not allow me on the site to file a DMCA. Sell this stuff and you will have infringement claims against you.