Fascinating NightsReviews of fascinatingnights.com

DO NOT BUY FROM THIS COMPANY. I placed my order on January 10th and still haven’t received it 4 weeks later. Tracking shows that USPS still hasn’t received the package from them and was last updated in January 11th. A month with absolutely no movement?!? Customer service only replied with the most generic “it’s in the way and will be delivered soon, just be patient” over a week ago. I wanted to listen to the comments I saw on their ad from “women” claiming to have received and loved their products, but I’m fairly certain now that those accounts are bots or influencers being paid for false promotions. Don’t waste your money like I did.

THIS WEBSITE IS A SCAM! They will “send” your order to the wrong address take your money and give you no refund or resend the package. You are better off going somewhere else.

I ordered a number of items on 18 November but after reading several negative reviews I emailed Fascinating Nights customer service team on 21 November to request a cancellation of my order. I didn't recieve a response but suddenly had a dispatch email in my inbox. Then had an email to say my order could not be cancelled as it had left their warehouse. Their website states it takes 7 - 14 days to arrive, my order took longer than this to arrive. When it did arrive the product was not as described, the quality was poor, badly sized and smelt funny from the packaging. I emailed their customer service to explain this and request a refund and pre-paid returns label. They instructed me to follow the refund request guidance on their website and to email them back once I'd done this. Which I did. They then refused to issue me with a pre-paid returns label and told me to destroy the items and send them photos of the damanged goods and they would then issue my refund. As this is not a common practice I declined, stating that if they issued my refund of £174 I would then send them the photos of the damaged goods. They've refused to accept this and are now ghosting me. I have had to raise a dispute with my card issuer to recover the money. I would avoid it at all costs. They are not a good company, their customer service is awful, and the products are not as pictured. I placed my order on 18 November, it is now 11 December, and I am no closer to getting my £174 back.

I expected the quality to refect the price such cheap material absolutely not worth the money very poor material so disappointing they do not answer emails I would avoid buying from this company when you are expecting a beautiful item and you receive cheap and flimsy items and I know a return would be impossible a very upset customer

I bought the Reyna body suit wore out once for a special night with my husband then hand washed it did not even dry it as I never do with my lingerie and it totally fell apart. I sent info to them with pictures and they said sorry but since you wore it we can't do anything for you! How rude! Wish I could upload pics on this!

This store claims to be a high end lingerie brand when in fact they're just selling TEMU type rubbish with a very high price tag. Wish I read reviews first. I did get my refund after they tried to push store credit. Absolutely do not recommend!

Its all from shein!! No more text needed..... Items for 70 euro, can be bought excactly the same for 7 euro on shein! 😳😳😳

Appalling quality. Wrong size even though I followed size instructions. Unable to return. Told to cut it in half and only able to order from a select few items . Not sure if that will be terrible too. Feels like a scam as then received an email saying you don’t need to send the item and hope I’ve donated it to someone : makes no sense whatsoever . Avoid at all costs!!!!