Fascinating DiamondsReviews of fascinatingdiamonds.com

Our custom bands came out better than expected. The packaging was superb. Also, the process from meeting, designing, ordering and receiving was quick. Excellent customer service!

If you'e thinking of purchasing your ring from Fascinating Diamonds, do not hesitate! I wanted to have my heart-shaped engagement diamond re-set into a halo setting I liked on their website, but wasn't sure how to go about it. Raj was incredible in guiding me through the process. He suggested the appropriate band(s) to go with the setting I wanted (I got two bands, actually, one for each side of the ring), and he sent me a pre-paid, insured envelope in which to send him my diamond. He explained that they specialize in heart-shaped diamonds & settings and that the setting I had selected would be made especially for my diamond. He also sent me some drawings so that I could see exactly what I would be getting & kept in touch via email throughout the process. My beautiful rings arrived in just a couple of weeks. When I opened the boxes, the sparkle took my breath away & the rings truly exceeded my expectations. Thank you, Raj! I can't recommend this company highly enough.

I couldn't have had a better experience than working with Raj to find an excellent diamond and engagement ring. He was very kind, helpful and did a lot of research on my behalf. It's an important decision and he was so helpful and tolerant of all the questions. I trusted his advice and he made the experience much less stressful than it could have been, and with Fascinating Diamonds' warranties and upgrade offers, there's no worry for the future. We are happy shoppers and will recommend and return!

I'd like to first state, that I rarely do reviews - but assuming there are others out there, that like me, are tentative to make an expensive jewelry purchase online...I feel I could help ease any concerns you may have. I purchased 3 diamond eternity bands from Fascinating Diamonds & from the beginning I was impressed w/their customer service; Raj (Roger) the owner called me after I placed the order, just to make sure we were on the same page, so as to assure me that my purchase would meet my expectations. I'd like to add that my ring size is not "average", so they actually had to customize the designs I'd picked and they never once complained, although it took more time than it normally would, they kept me updated...it was SO worth the wait! I received all 3 of my rings beautifully packaged and secured w/overnight delivery once they were completed - all in all, it was still far less time than any other custom ring I've purchased. When I opened the boxes, I was overwhelmed & in complete awe...they were all 3 absolutely gorgeous and the brilliance and sparkle of the stones was literally breathtaking!! I finally had the beautiful diamond bands to complete my eternity stack that at one time, I'd only dreamed of! The masterful jewelers at Fascinating Diamonds had brought my dream to a reality and for far less than I could've ever purchased from any other retailer (& trust me, I'm a "researcher", lol). I will forever cherish my lovely diamond bands and I've no doubt that they will one day be heirlooms for my daughter to treasure! I will definitely repurchase from Raj & his wonderful team of artists and I highly recommend them to anyone wanting the luxury of gorgeous, brilliant pieces of jewelry - but at an affordable price!

Roger from Fantastic Diamonds was wonderful. His care and service was imaculate and I would definitely recommend Fantastic Diamonds to anyone and everyone. Thank you for the great service.

I worked with Roger in picking out my, now, fiance's engagement ring. He was able to provide a lot of insight and experience. The ring came out better than expected (and he told me it would). Upon independent inspection of the product (I opened it, in box at a jeweler upon receipt - I would encourage anyone else to do the same so if you ever got scammed by on an online jeweler you could prove it or disprove it by opening a "new in box" at a local jeweler that you never opened or exchanged the diamond in the event something did happen with a less-than-reputable jeweler - this was not a problem with FD), the local jeweler informed me "I was lucky," that with 9 out of 10 online orders with respect to diamonds, there are "issues." I did my research before ordering from FD. I did note FD was a member of the Jeweler's Vigiliance Council (listed under Fascinating Facets if I remember correctly). Roger was able to ensure my ring got delivered before Valentine's Day, even sent it overnight as a courtesy so I could get it on Saturday instead of Monday even though this came at greater expense to him. FD is a trusted jeweler. I can say, upon reviewing for maybe close to a month, other jewelry sites, they have the most unique and best selection of engagement rings to choose from and they are reasonably priced. Roger was also able to do a custom design on the ring; which came out much better than expected. He also provided CAD files. We are still working on one addition to the ring, which I will be happy to update my review once we figure this out. We have received several compliments on the craftsmanship and quality of the ring and centerstone. If you are looking to save money by shopping online, I would encourage giving FD a go. Don't be afraid to ask a lot of questions, Roger will take the time to help you. Overall, we are very satisifed with the outcome. I am very satisfied with my purchase. Thank you FD.

We bought a ring and were nervous about buying online, but saw only excellent and responsive service. A problem arose (a small gem fell out) and we were worried, but Raj and the FascinatingDiamonds team were phenomenal - better than any other jeweler we have dealt with. They immediately took ownership, arranged to have the ring shipped back, promptly repaired and replaced the stone, and had it back to us in a flash! How they handled an issue speaks volumes about their professionalism. We will definitely buy from them again.

I was very reluctant to order something online, after going to several jewelry stores to get an idea of what I wanted and going through all the reviews I decided to contact FD. Working with Roger was very pleasant they actually had the design I wanted but with a different center. They were able to customize my ring for a very decent price, quality and timeframe. I love my ring and would deal with them again.