Dawn P.
I received the product and it was…
I received the product and it was broken within three uses. Terrible customer support.. lots of forms and no phone numbers to talk to a representative.
With the FasciaBlaster, we have real data that shows that we can make a difference in our own lives and the lives of those we love.
Ashley Black Guru (fasciablaster.com) has 42 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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Dawn P.
I received the product and it was broken within three uses. Terrible customer support.. lots of forms and no phone numbers to talk to a representative.
Erin P.
The ABSOLUTE WORST ~ I bought one of these, and within a few weeks, it broke, it was cheaply made in China, and when I submitted a claim, they made me take all sorts of pictures, a total waste of my time, but I was intent on getting it replaced....so after jumping through hoops, no one ever contacted me, when I wrote back, they said I needed to print a special form, take more pictures with the form in the background.....RIDICULOUS! Ashley Black is not a trustworthy business person. Anyone who doesn't allow comments on their instagram ads, is not to be trusted, because clearly she is afraid of what people have to say. Her shipping prices are a total scam too, by the time you get the product in your cart, you realize you are paying a super inflated price once the shipping gets added on. These are just cheap fascia tools made in China, that you can get anywhere on Amazon for a fraction of the price. Oh, and I bought her "serum" and the plastic squeeze tube was broken, so I can barely get it to come out of the glass jar, that's about right for Ashley Black and her sub-par products, and inferior customer service.
Bp
Terrible customer service. They never return emails. They don’t give full credit back when making a return like their return policy states, and I never used it the product.
GM H.
HORRIBLE CUSTOMER SERVICE. FAULTY PRODUCT THAT BROKE ON SECOND USAGE, AND I HAD TO PAY 50 DOLLARS FOR SHIPPING TO GET A REPLACEMENT (WHICH I DID NOT DO)
D.U
I requested to return a product, sent it recorded delivery (it was delivered) but the company provided no refund and stopped responding to my emails. Eventually, PayPal issued a refund after a dispute. I also find it very concerning that their main Facebook page no longer allows public comments. There is no way to keep them accountable for misinformation and poor customer service. Also, there are several facebook groups with negative feedback on the company and the product.
RAin J.
I have used the FasciaBlaster consistently for the last year and I have seen improvement month over monoth.. Thsi year I am startingf with Ashley's NEW YEAR NEW YOU program. I can't wait.
Kelvin J.
Ashley Black is my inspiration!
Zen
Worst scam ever. Lies in advertising went from permanent to temporary to no cellulite reduction at all. Actually, it's a cellulite maker! My personal experience was awful, full of negative health and appearance effects. Numbness and pain, dizziness, rippled skin, etc etc. It's no surprise the "study" is not based on scientfic nor mathematical fact, but bought and paid for. And where did poor Bart, the author go? There is not a thing trustworthy of this company. Don't believe it? All of the "fans" are either brand new or financially benefit from sales and advertising, like our good friend who gave the only 5 star rating here.