Farmers InsuranceReviews of farmers.com

I switched my car insurance to Farmers and was assigned agent William Bartra, who was rude and smug from the very beginning. I should have taken that as a sign, but against my better judgment, I went with it. What a mistake that was! I was shocked to learn that my registration had been suspended due to this agent's negligence in failing to do his job. When I confronted him about it, he tried to gaslight me by making me believe it was somehow my fault and responsibility. When I informed him that the CA DMV said it was actually his job and responsibility to electronically submit the necessary paperwork to inform them of my switching to Farmers, he didn't seem to care. I was so upset I was literally crying on the phone to this man, trying to explain that I did not know how to rectify the situation, as I have no experience in the car insurance business. I also explained that I was a victim of stalking and had recently been diagnosed with cancer, so mentally and physically, I was not in the right mindset to comprehend how to fix it. He was so insensitive; he didn't want to listen and kept insisting it was my responsibility. He tried to emotionally invalidate my feelings in an attempt to manipulate the situation and avoid taking responsibility for his mistake. Moreover, he was so rude that he let out a loud belch right in the middle of our conversation. I can't even begin to express the absolute disgust I felt. I regret ever having switched and will be canceling my policy with Farmers in April. I will continue to tell all my family and friends about the horrible experience I had with this insurance company. I couldn't even imagine what it would be like to have to file a claim with this company if they can't even handle something as minor as sending proof of insurance to the DMV.

Worst customer experience ever. My agent had informed me trees needed to be trimmed away from my house or I may be cancelled. I called a crew out and had it done the next week. She came and took pictures to send to Corporate and told me it looked good. Two months later I received notice—not from Sabine, not from Farmers, but from MY BANK-- that my policy had been cancelled 10 days prior. I don’t know who dropped the ball, my agent or Farmers, but it wasn’t me. I found the agent to be largely unresponsive to the issue and found another company to go with three weeks after the cancellation. I intend to let the State insurance board know what happened. Maybe I’m not the only one this has happened to. Maybe it was less a mistake and more a tactic… like Red Lining.

Awful service. Representatives seem to be bottom of the barrel quality and their policies are equally atrocious. They are flying under the umbrella of 'Toggle Insurance' and heaven forbid if you need immediate assistance. Not only do you get routed all over the country, none of them seem to give a damn and it can take over an hour to get in contact with anyone. Been with them for years prior to this new company formation and would no longer recommend them to anyone. Most states have insurance commissioners and people should also report their concerns to the insurance commissioner or to the consumer hotline This is the only way for them to know what consumers are experiencing.

I am shocked with the quote Farmers gave me for my homeowners insurance. I get dropped by QBE because their relationship ended w/ 21st century. I have been with 21st Century for over 20 years. I always paid my yearly premium on time and filed no claims. It turns out Farmers bought out 21st Century. So naturally I called them to get a renewal of my homeowners insurance. They quote me $5500.00, absolutely unconscionable. I was paying $1500,00 every year, now they want to jack me up. It's unbelievable. I then called AAA and they gave me a $2200 quote. Farmers is an insane company. I would not ever use them.

Farmers dropped us due us having TREES growing over our roof. We paid 2K to have the trees trimmed and sent in photos and we were still denied. No trees are in contact with the house whatsoever. We live in an older established neighborhood where probably 85% of the homes have trees over the roof. We have 4 large, healthy pecan trees. They are not dead, rotting, or split. They have provided us with shade (therefore decreasing our energy costs) for the 15 years we have owned our home and NEVER have we had an issue with homeowners insurance before now. We have had different insurance companies over the years. I am so angry with them because we submitted pictures and we were still denied and subsequently dropped from insurance and at this time, we don't have any coverage. Do yourself a favor and go with someone else!

I would give no stars if possible,but it does not allow it. Before using Farmer's for insurance, we had only had 1 claim that was quickly processed and approved by our prior insurance. Farmers is completely different. We had 2 claims. 1 for our roof,that was denied. They came out,stated "Only hail damage is covered",and denied the claim,though there was water spots on the upstairs ceiling. Result,we paid out of pocket to have the roof repaired,with the adjuster apologizing profusely,but "As much as I want to,there is nothing I can do,because only hail damage is covered". Our second claim was for a water heater failure,which resulted in water damage and mold. After nearly 2 weeks of dealing with no water,multiple contractors,and an extremely irritated family, Farmers denied the claim. They would help with nothing. Thetre explanation was it was not covered. So,we were stuck with an estimate of nearly 20,000 dollars,which our insurance would not help with,at all. Not the water damage,any of the mold,or anything else. If you do insure with Farmers,understand you have the required policy for your mortage,but you have no actual coverage. They will deny all claims regardless of cause or condition. I would not reccomend using them at all.

I've faithfully paid Farmer's for homeowner's insurance for several years, never having a claim. Then, they decide to pull out of the State of Florida and dump everyone. I think that says a lot about their company.

I've been with the company for 8 years. They decided to change my payment schedule and said they sent a letter in the mail asking me to confirm the banking info. I never received this and they canceled my insurance without notification. No certified letter or email. Then they wouldn't reinstate. Stay away from this company.