Farmers InsuranceReviews of farmers.com

I was long-term policyholder with Farmers Insurance for years. I finally decided to switch providers because I found a competitor (Ergo Next) offering the exact same coverage for literally half the premium that Farmers was charging me. Instead of treating a departing long-term client with respect, the Farmers corporate machine showed its true colors during the cancellation process. For just 14 days of active coverage, their automated corporate system kept roughly $329 out of my $405 payment due to a predatory 'short-rate cancellation penalty.' Keeping that much money for two weeks of coverage is pure corporate greed. To make matters worse, while I was in the middle of a busy workday, I was hit with an urgent phone call demanding that I owed them even more money ir it would hit my credit and go to collections. At that point, my original $405 payment hadn't even been fully accounted for or returned, creating massive, unnecessary stress. The corporate billing system was so fundamentally broken and confusing that even the agent's office couldn't track it correctly at first and the more questions i asked, the more question THEY asked. Hours later after disputing with billing, looking at bank statememts, and sending screenshots of payments made, they notify me an admission that their demand for more money was a complete error and I owed a $0 balance. If you are a long-term client, know that Farmers has zero loyalty to you. Their rates are drastically overpriced compared to the modern market, and their corporate billing system is an incompetent mess that will hit you with massive penalties and false payment demands the second you try to leave. Avoid this corporate umbrella and take your business elsewhere.

Extremely disappointing and alarming experience with Farmers Insurance and the Todd Wallace office in Oklahoma City. After my agent, Edgar Navas, passed away, my policies were transferred to this office. Unfortunately, I never felt that anyone truly took responsibility for managing my accounts or making sure my insurance information was accessible and correct. The most upsetting part was that I was charged monthly premiums for years, yet when I needed help during an emergency, they could not locate the policy. I spent more than a month calling, following up, and being transferred around. Every person seemed to give different information, and no one could provide a clear answer or a real solution. Something that should have taken a few days turned into weeks and months of frustration. It is very concerning that an office representing my insurance company could not find a policy they had been billing me for consistently. In the end, I had to cancel my bank account just to stop the payments because they could not properly locate or cancel the policy themselves. That is unacceptable. I understand that some employees may have tried to help, but good intentions did not lead to results. There was no clear communication, no sense of urgency, and no reassurance that my family would be able to access my policy if something happened to me. If the office cannot find my policy while I am alive and repeatedly calling them, what would happen in a true emergency? My overall impression is that Farmers is very quick to collect premiums but extremely difficult to work with when you need information, assistance, a policy change, or a claim. I felt passed from department to department, with no one taking ownership. Based on my experience, I would strongly encourage people to carefully compare other insurance options before choosing Farmers—especially for life insurance, home insurance, or auto insurance.

Pathetic customer service. Offering 900 on a quote from the body shop for $2550. Claiming that their AI quote needs to be used for the repair over the in person and line by line quote. Their vehicle commercials almost had me fooled…

Weve been with farmers for auto and home. We desperately needed a new roof. The adjuster came to our housr to look....smiled in my face and said " oh your getting a new roof for sure." I was so happy then last minute they only gave us 1/6 of what a new roof costs because we couldn't prove maintenance! !!!!!!!

In my opinion Farmers/Formost homeowner's insurance is a terrible company. They will do what ever it takes to not pay home owners insurance claims. If you are looking for an insurance company you can count on to help you when you need it, these are not the company's. They purposely write thing in the policy to not cover thing that should be covered. They make it very difficult to read the policy for your self. I had to ask for them to email me the policy so I could read it, it took several people to help me and then they didn't send the whole thing. Things that you think should be covered are not. They exclude things that you need insurance for and cover for things you will probably never need.

We had insurance through Farmer's and it raised for no reason on our part. They said it was just Missouri rates but after talking to another couple in our neighborhood, theirs didn't go up they said. We shopped around and found cheaper. We told our agent to cancel auto insurance on one date and house insurance on another date all in writing. He cancelled both insurances on the day we called leaving us without Insurance. Will never deal with Farmer's Insurance again after doing this to us. Had been with them quite a while and that's what we get. Very disappointed.

chicago suburbs. spring and summer 2026. storms and tornadoes almost daily! lost half of my shingles and soffit damage. denied!!!! worst company out there!

Holy Shit!!! they have the most irritaiting commercials on the planet. I wont even consider going with them since they are so annoying.