Finance of America ReverseReviews of fareverse.com

Very thorough and all concerns addressed.

We really enjoy the service. We are on a 29 day cruise through the South Pacific because of the money from the reverse mortgage. We will have work done on the house when we will get home.

always kept informed and assisted every step of the ay.

I am giving 5 stars becasue my agent Aaron Kerkhof was veryy k owledgeable, professional and attentive. My complaints are these.. 1) I was not given the full amt of LOC which I was first led to believe, 2) i had to pay for a second appraisal...which you were obviously hoping would be lower, but which was considerably higher...so, I had to pay for a 2nd appraisal which I did not order or desire and which was not used for my loan. 3) there was alot of wasted time in underwriting. Thank you.

ALERT Warning- SCAM!! This company delays loans resulting increases to the quoted interest rate and charges several more fees at closing through various unsavory methods. To avoid admitting the truth and discussions the factual issues above, the company responds by misleading the public and claiming that they cannot discuss loan information in a public forum. However, the truth is that company can respond, but the above facts are undeniable. Sending the company emails and letters via fax, text, or certified mail will provide a paper trail for investigators to utilize for prosecution. Legal action is being pursued against this company. You may be able to be part of a class action complaint. You can file a complaint against this company at the following places: 1. Federal: Consumer Finance Protection Bureau (CFPB) 2. State: You can also file a state complaint. We recommend that you Google your state and/or local loan agency by typing in your state and words “loan complaint.” California consumers can also file at: Department of Financial Protection and Innovation (DFPI). 3. BBB complaint Your local Attorney General and District Attorney or Prosecutor may also file local charges.

The representative was excellent, so helpful and attentive, kept us appraised in a timely manner. Unfortunately the loan we received was not the loan we applied for, due to the Fed raising the interest rates right in the middle of our application process. But the company did salvage something for us - others were not so lucky - and we are, if not happy, at least content.

Jason Chambers at Fare Reverse is a reverse mortgage specialist who did the impossible! He enabled my elderly mother to stay in her own home and avoid the heartbreak of being placed in a memory care facility. She has 24/7 care which is prohibitively expensive. I really had no place to turn until a mortgage broker gave me Jason's name. During our initial phone conversation, Jason explained in detail what a reverse mortgage is, exactly how it worked and dispelled my fears. He was endlessly patient every step of the way--from loan application to closing. He laid out exactly what I needed to do and was ALWAYS available, by phone or email. Now my mother's home is taking care of her--and she can afford to "age in place." I had been told the Jason Chambers is "the best in the business." And he is. Ten stars.

It's a long and complicated process but it helps when you have a great loan officer like we did to guide you through, answer all your questions and keep you updated.