kenneth P.
Good start - bad finish
My salesperson was very attentive and responsive during the "sell" phase of the transaction. Communication became poor as we approached closing . At closing I was told about all the follow up I would get starting that same day . It was 10 days before I heard anything from anyone - - I was actually ghosted which was not a very secure feeling .
Response from Finance of America ReverseJul 11, 2023
Hi Kenneth, we understand you spoke with Mackenzie and that you have her contact information if any questions come up. We hope you feel better about the process and we're here to help in any way we can. Please reach out to us at any time.




