Brian L.
Dana white was amazing!!!
Dana white was amazing!!!
Response from www.Faresfeed.comOct 3, 2020
Thank you
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www.Faresfeed.com (faresfeed.com) has 187 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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187 approved reviews, newest moderated first
Brian L.
Dana white was amazing!!!
Response from www.Faresfeed.comOct 3, 2020
Thank you
Kyra
Sarah is the best!! Kind and patient! 100% going to be going through you guys again ! Thank you!!
Response from www.Faresfeed.comOct 3, 2020
Thank you so much.
Rose S.
Buyer beware - this is not the official United Airlines website, very deceiving. I booked two roundtrip tickets thinking it was United Airlines. After entering payment information I was expecting the opportunity to select seats, put in my United MileagePlus number, etc. When I realized it was not the correct site, I called the Customer Support number on the confirmation email only to find out if I cancelled, there would be a $50 per ticket charge. I could find nothing on their website or the flight confirmation indicating there would be a charge. Very, very deceiving and their customer support person was rude when I asked her where that information was. It's on my credit card and I am going to dispute with them as well. Deceptive Trades Practice indeed!
Response from www.Faresfeed.comOct 3, 2020
I am sorry for all the hassle you had to go through, but we never claim to be airlines or associated with any airlines. After a booking is confirmed on the website an email is sent to the passenger with all the details and it is mentioned in the email that we are not airlines. We provide all the services to our customers, had you gone ahead with the booking we would have selected your seats and also added your Mileage Plus number to your booking. Our employees are highly trained professionals and we expect a high level of customer service from them, as you have complaint that the customer care executive was rude, we will check the call recordings and if found guilty strict action would be taken.
Alexander R.
I called with an issue, I had purchased a flight and by mistake I upgraded the flight to business class when it should’ve been For economic, the lady that answered the phone and helped me out was Sarah Green, she was very professional and with her great customer service skills she was able to helped me out with that matter. She is Great.!!
Response from www.Faresfeed.comOct 3, 2020
Thank you very much, your inspiring words motivates us to work harder and provide excellent service to our customers.
Crystal W.
Shelly Smith was fantastic! She was very helpful and helped me scheudle our flights in n time and no worries. We are traveling with children and we were scared. But she was so helpful
Response from www.Faresfeed.comOct 3, 2020
Thank you so much.
Joella W.
Shelly Smith was very efficient and helpful with both reservations, enabling me to be seated on the same flight with a friend from RDU to Tampa, and a separate return flight for myself from Tampa to Seattle. I was grateful that she could help me with two different airlines.
Phil C.
Jenna was very helpful and courteous.
George N.
Clark was very helpful. We had never flowing with a pet before. We are moving from San Diego to Chippewa Falls Wisconsin and of course, the cat had come with us. He got us on a good flight for our needs. I thank Clark and you. G. T. Noll