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Faremart.com (faremart.com) has 722 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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Activities & Tours · Wilmington, Delaware
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Showing 388 reviews with 1 star · Clear filters
William B.
This is a scam company. Jim Browning has proven so on his youtube channel. If you look for it, you can find the evidence. Please do not bother with this company and their predatory practices. They have been taking down reviews for reasons I can only assume is to save face. I ask Trustpilot to investigate for themselves.
Ece
When I searched for international tickets, Faremart's price was slightly lower than others. I finished the online booking and got an email asking for a copy of my ID and credit card. It raised a flag. I called in and told them that was not a regular process and I didn't want to do that. They spent minutes explaining why they can not issue me a ticket number but I was not convinced. I asked them to cancel the booking. They accepted it. They sent me an email confirmation about the cancellation. I have proof that the booking was cancelled. ( they stated they could not issue a ticket without a copy of the CC) I went ahead an purchased tickets from another provider. 2 day later I see ticket charges from Faremart on my credit card. I called in and questioned it. They said ticket was already issued( although I did not authorize it, and they said they cancelled it) They said they were trying to get a refund from the airline. They sent me an other email confirming it was cancelled and I was going to get my refund. Since then I call in every week checking on the status, but they fail to come up with a logical excuse other than saying they are waiting to hear from the airline. When I called the airline, they were clueless about a claim like this and told me to contact the agency to charged me. It has been 2 months and I still did not get my money back. I want to take legal action
Response from Faremart.comMar 12, 2020
Dear Ece, Thanks for your detailed review. This is incredibly helpful. I wanted to let you know we are still in process of getting the issue resolved with the airlines in regards of getting the refund processed for your reservation. Our Team has already connected with you and have advised you the rest of the details about the case. Request you to please connect with us at 1-844-307-7306 and ask for any available Supervisor to help you for any further concern. Thanks and Regards Reservations www.faremart.com 1-844-307-7306
Sandy Sihan Y.
it do be a scam
Gazelle Araneta H.
You guys are scammers! You should be out of business and you should pay for all those who you have scammed
Harold
Definitely a scam call centre. They've been exposed online. Just search faremart India scam. I'm surprised that they've even had positive reviews in the past (before being busted). They've probably been writing themselves good reviews in the past. Can't believe they are still trying to defend their doddgy ways and act like they are a legit business. Avoid these guys. They've been exposed on YouTube.
Kaustav
It's is scam company run by Amit Chauhan. Who is currently in jail. Search Jim Browning call centre fraud or Karl Rock on YouTube to see how they scam people.
Josh H.
Jim Browning & karl Rock (YouTubers) identified this place as a scam center, they hacked their computer system and CCTV, proved this beyond a reasonable doubt. BBC Panorama did a special on this company, BBC Panorama 2020, season 3, episode 2, "Spying on the Scammers." It is an undeniable takedown, this place is entirely a scam, proven, the owner is in prison as we speak, as are his managers and accountants. If you ever did business with these criminals, look into this and contact your bank to reverse the charges, if possible.
Andres 2.
Do not use this business! Very unprofessional travel company to work with. The rates are nowhere near as competitive as other popular travel search sites. If you have an issue with your flights, they will try to rip you off with additional outrageous chargers. You are better off using Kayak or Orbitz.