FareCompareCOVID-19 FAQWe know many FareCompare users had their travel plans impacted by COVID-19. We hope first and foremost that you remain safe during this difficult time. Here are answers to some common questions:Why is FareCompare still promoting travel offers and tracking price changes? Travel restrictions vary in multiple countries and we are adjusting the departure dates for flights in our emails to match these restrictions. Of course we want you to follow the restrictions set up by your health and government officials.How can you cancel a flight or move the departure? You will need to contact the airline that you booked your ticket with (FareCompare does not handle transactions). Look for an email that has a confirmation number. This should also have the airline's contact information.Will airlines charge you if you change your departure?How do you know if you can fly to a certain destination? Either contact the airline if you know which airline you want to use, or visit the government site for your destination.What can you do while waiting for travel restrictions to end?COVID-19 Flight Info & Travel Updates
FareCompare (farecompare.com) has 399 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Yvonne B.
You book flight Then ahows pending will send confirmation to your email. Then they ask u to call to confirm Who ever calls to confirm a tkt u select flughts for and pay Ive never seen such No tecird of them calling me but emails fr9m them say they called CRAP
Moshe S.
I booked a flight, then saw an email that it was canceled. I called and was told that I didn't pick up their call when I had to and thereby lost my reservation. I didn't find a voicemail from them when I checked. It was also a real challenge to make out the words the representative was saying.
Ivna D.
They are crooked they steel money from costumers they put low air fair on their website and they call you a day after to say the flight is not available for that price but they can book you on a more expensive one while they are still selling the same cheap ticket to others
DV
Think I got scammed twice! Booked 2 flights to Japan with CC, no response no contact $1300 what to do??????
jaco O.
Do not use this company I booked tickets through them, they say the money is still pending, but bank said it is gone, busy with a fraud case against them, don't lose your money
Vani K.
Don't book flights FareCompare, they are cheaters, I lost almost $1600, and they don't mention anything in terms and conditions, later on they will call you and tell you the dates are not fixed baggage is not included and need to pay $2000 again to confirm dates& baggage, they are fraud and worst, they are very well trained to cheat people, and playing with your money. This kind of fraud needs to be punished, I am going to sue.
Bozena K.
What a scam !!!!!! Be careful! Some lady called me today and kept asking about me changing the time or date of my flight. I said No so she said you have to pay extra $1000 on the top of my 502.00 ticket price. I called my credit company to dispute this BS ! I am not using this website never ever again!!!
Mehul P.
Fake and scam. For the advertising they have team, they all cheaters advertising with cryptocurrency, taking money. Complete the journey with your money if you can’t money is gone
