FareCompareCOVID-19 FAQWe know many FareCompare users had their travel plans impacted by COVID-19. We hope first and foremost that you remain safe during this difficult time. Here are answers to some common questions:Why is FareCompare still promoting travel offers and tracking price changes? Travel restrictions vary in multiple countries and we are adjusting the departure dates for flights in our emails to match these restrictions. Of course we want you to follow the restrictions set up by your health and government officials.How can you cancel a flight or move the departure? You will need to contact the airline that you booked your ticket with (FareCompare does not handle transactions). Look for an email that has a confirmation number. This should also have the airline's contact information.Will airlines charge you if you change your departure?How do you know if you can fly to a certain destination? Either contact the airline if you know which airline you want to use, or visit the government site for your destination.What can you do while waiting for travel restrictions to end?COVID-19 Flight Info & Travel Updates
FareCompare (farecompare.com) has 399 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Subscriber
You really have made it easier to find a descent price.
Response from FareCompareSep 12, 2019
Good morning! We appreciate your comment and the 5-star rating! Thank you for recommending us. Safe travels, FareCompare Customer Support
Bill
I just signed up and do not really understand how to use the site fully. However, I look forward to seeing if it is better than Google Flights.
Response from FareCompareSep 12, 2019
Hi Bill, We are happy to help you understand FareCompare a little better. We are a meta-search site for flights. You can use FareCompare to search specific dates, monitor price fluctuations through email, and explore deals all in one place. If you need assistance, please email us at [email protected] and we will be happy to help! We'd love the opportunity to change your 3-star review into a 5-star! Safe travels, FareCompare Customer Support
M A.
Rated 4 stars since some good airline fares are missing. Although quite good options are provided.
Mary
Gives me great insight into reasonable prices for future trips. Emails are concise and easy to decipher.
Response from FareCompareSep 12, 2019
Mary, We're glad to hear you find value from our airfare insights. With more than a decade's worth of experience analyzing the travel industry, we're eager to help others explore the world for less. Safe travels, FareCompare Customer Support
Subscriber
Si dan a elegir los mejores precios
Subscriber
Almost always look at FareCompare for any upcoming international flight fare information.
Response from FareCompareSep 12, 2019
Good morning! We appreciate your comment and the 5-star rating! Thank you for recommending us. Safe travels, FareCompare Customer Support
Subscriber
Excelente información.
Lucelly
Congratulaltions, I found good offers, but sorry, I don't speak English.
Response from FareCompareSep 9, 2019
Hello, Thanks so much for using FareCompare to search for flights! We appreciate your business and hope to help you more in the future as well. Safe travels, FareCompare Customer Support
