Keisha B.
False Advisement
I booked 2 tickets on 6/20/24 and on 6/24/24, I hadn't heard anything nor received the tickets, an email, call, just nothing. Called the 24/7 customer support 12 times, leaving messages, etc then on the 13th call, I got Adam, who processed to tell me those tickets with Delta are no longer available and wanted me to buy tickets tickets from American Airline for 1100 when the other ones were 496. So, I asked why the still advertising cheaper tickets online, because they are standby tickets. Let me speck to a supervisor after asking 5 times for one, I got Roger, who proceed with the same lies, then said, the tickets were rejected because I put my birthday wrong. Lies got the screenshot for proof. So, I rebook the same tickets for 20.00 cheaper with my "right" birthday with Roger on the phone have the booking ID number, then I got an email. So, we will see and if they fix it, I'll revise this review but as of right now... it's a scam to get you to call for those false advertised prices and sale you tickets for 700.00 more. THEN SAID YOU CANT CALL THE AIRLINE... SOUNDS LIKE A SCAM TO ME!!!



