Arun A.
Great deal, but poor customer communication
I was delighted with the price. But interaction needs to be better. After I placed my order I saw a confirmation web page, but did not get a confirmation email and I began to get nervous. I reached out to the phone number on the confirmation page and got a busy signal, sent email to the address listed and it bounced. This got me very worried so actually got worried that this was a scam and turned off my card. However 48 hours later I did get a call from customer support who were very professional in communication and sending me an actual e-ticket after which I paid the balance. I would recommend that they improve the communication.




