FarebubbleReviews of farebubble.com

I booked a flight but couldn’t get the actual tickets. I was told it was processed and the tickets were coming, but they never came, by that time the flights increased. they promised that it processed and is mid transition but it’s not. Update: I spoke to Casper one of the managers who explained the process in full detail. He was very helpful. He explained that the airlines company were backed on the response therefore they gave times that they were given, but it might exceed that time. Communication is key. He was very transparent, which helped with expectations. Overall, he was professional and I ended up getting my tickets as purchased.

The absolute worst company. If I could give a 0 I would. They cancelled my reservation without my knowledge. Lied about sending emails. Beware!

Book a flight through their company. The next day, I received an e-mail saying I must contact them. When I called, they said I must pay $150 more to get the flights I already ordered. Buyer beware! Update: the company reply is misleading. They quote a price then do not honor the price. That is false advertising, plain and simple!!

Reaching CS was spotty. Sometimes I reached VM and sometimes I reached a Rep (Casper) right away. The reason I was reaching out to CS was because the ticket was not issued within 24 hrs as promised; then not by that night nor the next day. When I asked Casper to put in writing what he told me on the phone, he said he could not as he would get in trouble. Eventually, at the 48 hr mark, the ticket was issued. Too much friction for a simple purchase.

This is the third time dealing with customer service over an upcoming trip. I received an email about an issue with my flight information. Thankfully I was able to reach customer service and get further information to pacify the travel agent emailing me. Though the customer service person was confused at first they understood and quickly helped me to resolve the issue.

Alicia Smith of farebubble helped me with my airline tickets. She's excellent, Informative and professional in what she does and I'm very happy with the service I received.

I booked my return ticket with Farebubbles, but they could not credit my mastercard. After a free phonecall, they succeeded, so I can continue my holiday with my son. Thanks for the excellent, quick and adequate service Sofia!!

Good customer service