Fanytel offers virtual US, UK & Canada phone numbers for ultimate privacy and business control. Enjoy international calls & SMS at affordable prices too!
fanytel.com (fanytel.com) has 164 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
Website
fanytel.com
Category
Computers & Phones
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 85% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Terrible. I bought a number that does not function and I have no way to get another number unless I buy again. No way to reach customer service.
Response from fanytel.comMar 6, 2025
We're sorry for your experience.
Fanytel provides virtual numbers for various uses, but we cannot guarantee compatibility with all third-party services, as they may have their own restrictions. If you're facing an issue, please reach out to our support team at [email protected] —we’re here to help and will do our best to assist you.
Best regards,
The Fanytel Team
CK
Carter K.
Pathetic service
Pathetic service
Response from fanytel.comMar 6, 2025
We're sorry to hear this!
We strive to provide the best service possible, and we regret that your experience didn’t meet expectations. We’d love the opportunity to make things right—please reach out to our support team so we can assist you. Your feedback is valuable, and we’re here to help!
Best regards,
The Fanytel Team
AB
AmirHossein B.
Dead?
I used their service for about a year, and overall, it was a good experience. Their customer support was quite helpful, and everything worked smoothly. However, things have changed recently. Their support is no longer active, my deposits are not being credited, and my phone numbers are being disabled.
I've attempted to reach out through WhatsApp, email, and their online support system, but I haven't received any response from any of these channels.
Response from fanytel.comFeb 21, 2025
Dear Amir,
Thank you for sharing your experience with Fanytel. We’re glad to hear you had a good experience for most of your time with us, but we’re truly sorry for the recent issues you’ve encountered.
We take your concerns seriously, and we’d love to resolve them as soon as possible. Have you been able to get your issue resolved, or is there anything we can do to assist you further? Please reach out to us at [support email or contact form link] with your account details, and we’ll make sure to look into this urgently.
We appreciate your patience and hope to restore your confidence in our service.
PH
philip
It debited my card
It debited my card, but no credit was added to account. I wish I had checked reviews first. A scam. Please avoid.
Response from fanytel.comFeb 21, 2025
Dear Philip,
We understand your concern, and we want to clarify that some payments require manual approval as part of our security measures to prevent fraud and ensure a safe experience for all users.
We believe your payment has already been processed, but if you haven’t received your credit yet, please contact us at [email protected] with your transaction details, and we’ll be happy to assist you.
NA
nakalembe
Fanytel is a scam.
Fanytel is a scam.. what they preach isnt what they offer..after you pay you are on your own
Response from fanytel.comFeb 21, 2025
Dear nakalembe,
We’re sorry to hear that you feel this way. At Fanytel, we are committed to providing a reliable and transparent service, and we always strive to support our users.
If you’ve encountered any issues with your purchase or service, please reach out to us at [email protected], and we’ll be happy to assist you. We want to ensure that you get the best experience possible.
FO
Fred O.
I don't know how this person is online…
I don't know how this person is online SCAMMING people of their money with no recourse. You can't get refund(I paid twice,($10&$15).
Can't make a call from my Canadian number to a US number(apparently I have insufficient credit,like I'm calling mars).Stay away from this rogue and his scamming app.If I could rate minus 100 I would.Shameful!!
Response from fanytel.comFeb 21, 2025
Dear Fred,
We’re sorry to hear about your experience, and we take your concerns very seriously. Fanytel is a legitimate service used by thousands of customers worldwide, and we are committed to providing reliable VoIP services.
It seems there may have been a misunderstanding regarding your account balance and call rates. Some calls may require additional credit based on destination and routing fees. We’d love to resolve this for you—please contact us at [email protected] with your account details, and we will review your transactions to ensure everything is in order.
We appreciate your patience and look forward to assisting you.
AB
Amead B.
Unreliable phone Service
f you you happen to switch phones for any reason, your credit will not follow eventhough you do a transfer of line from the old phone you will have to purchase new credit on the new phone, the worst is that in spite of the purchased credit I have not been receiving any calls and when I tested it myself by calling the purchased line from a landline phone the call does not go through !!!!! waiste of money and time
Response from fanytel.comFeb 21, 2025
Dear Amead,
We’re sorry to hear about your experience, and we’d like to clarify how our service works. Your credit is tied to your account, not your device, so switching phones should not result in any loss of balance. If you’re experiencing issues, it may be related to account authentication or settings that need to be updated.
Regarding call connectivity, we always aim to provide a seamless experience, but occasional issues can arise due to network settings, carrier restrictions, or call routing. We would be happy to assist you in troubleshooting this. Please reach out to us at [email protected] with your account details, and we’ll work on resolving this as quickly as possible.
SB
Shreeya B.
Waste of money
When I tried using the number I bought for Telegram and Whatsapp sign up, it was shown as “banned” number!
Response from fanytel.comFeb 21, 2025
We’re sorry to hear about your experience. Some VoIP numbers may be restricted by third-party apps like WhatsApp or Telegram, as they have their own policies regarding VoIP number usage. Unfortunately, we do not control how these platforms decide to allow or block numbers.
That said, we always aim to provide fully functional numbers for our users. If you encountered this issue, please contact us at [email protected] with your account details, and we will check your number and explore possible solutions for you.
