Fanssio.comReviews of fanssio.com

Response from Fanssio.comFeb 2, 2026

Hi Rick, Thank you for sharing your thoughts and experience with us. This is certainly not the level of service we aim to provide to our customers. We would appreciate the opportunity to look into this further and assist you as best we can. Unfortunately, we are unable to locate your order in our system using the details provided here. Could you please email us with the subject line “Urgent – TrustPilot – [Order Number]”? One of our agents will review this promptly and get back to you as soon as possible. We look forward to hearing from you. Regards, Fanssio Team

Response from Fanssio.comJan 28, 2026

Hi Greg, Thank you for sharing your thoughts and experience with us. We sincerely apologize for the delay in your package’s arrival. Although we produced your item within our normal timeline, the recent surge in order volume has unfortunately caused unexpected shipping delays. We truly hope that once you receive your order, the quality will make the wait worthwhile. For your next order, please feel free to contact us before placing it — we’d be happy to offer you a special discount as our appreciation for your patience and understanding. Thank you again for your kind understanding. Warm regards, Fanssio Team.

Response from Fanssio.comDec 29, 2025

Hi Judith, Thank you for bringing this matter to our attention. After reviewing your case with the courier, we confirmed that your package was unfortunately lost in transit. To support you, we have arranged to send a replacement order. The new package is currently in production and will be handed over to the courier once ready. A new tracking link will be sent to you via email as soon as it becomes available. We ensure that you will receive the item you paid for it. We sincerely appreciate your understanding in this situation. Sincerely, Fanssio Team

Response from Fanssio.comOct 24, 2025

Hi Dorianna, We are sorry to hear that you haven’t received your order. I’ve checked the details, and according to our records, the package was delivered to your address about four months ago. Since it has been some time, could there be a misunderstanding with another website you ordered from? We recommend contacting your local post office or the USPS customer service hotline at 1-800-275-8777 to confirm the delivery details. Your tracking number is 92612903574906000010805782 Please reach out to USPS to check where the parcel was left. It might also help to ask anyone who could have received the package on your behalf while you were away. In some cases, mail carriers may leave packages with a neighbor or place them in a nearby mailbox by mistake. If possible, please check any security cameras in your area as well—sometimes a neighbor might still have the package. Sincerely, Fanssio Team.

Response from Fanssio.comOct 10, 2025

Hi Roderick, Thank you for sharing your thoughts and experience with us. We sincerely apologize for the delay in your package’s arrival. Although we produced your item within our normal timeline, the recent surge in order volume has unfortunately caused unexpected shipping delays. We truly hope that once you receive your order, the quality will make the wait worthwhile. For your next order, please feel free to contact us before placing it — we’d be happy to offer you a special discount as our appreciation for your patience and understanding. Thank you again for your kind understanding. Warm regards, Fanssio Team.

Response from Fanssio.comSep 3, 2025

Hi Bryan, Thank you for bringing this to our attention. We're truly sorry to hear about your experience, and we completely understand how frustrating it must be to not receive the items you were expecting. We will take full responsibility for making sure our customers receive their orders as expected. While we've received many compliments on this product, we understand that this doesn’t ease your frustration, and we’re committed to doing everything within our ability to find a solution. Could you please email us with the title Urgent - [Order number]. Our customer service will get back to you as soon as possible. Best regards, Fanssio Team.

Response from Fanssio.comAug 12, 2025

Hi Chrsty, We’re sorry to hear about your unpleasant experience at our store. While your order was delivered within our timeframe, we truly value your satisfaction and would like the chance to make things right. We’ve sent you a follow-up email regarding this issue—could you please check it at your convenience? Our team is always happy to help. Kind regards, Fanssio Team.

Response from Fanssio.comJun 25, 2025

Hi Courtney, We’ve carefully reviewed our system but couldn’t find any information related to your order. Could you please double-check and reply to this email with more details? If you’ve already placed an order on our website but haven’t received any updates, feel free to contact us directly at [email protected] for quicker assistance from our customer service team. We look forward to hearing from you soon! Warm regards, The Fanssio Team