Gloria Q.
Custom Jersey
The custom jersey I ordered for my grandsons birthday was fantastic. However, because it took almost a month to receive, I’m giving it 4 starts. I was concerned that this was a fake website initially because the package wasn’t moving so I disputed the charge. I ended up ordering from another company. But after speaking with their customer support over the course of my dispute, they sent another jersey and I received it in a timely manner. As courtesy for the inconvenience they only charged me for their cost which I appreciated.
Response from Fanssio.comMar 20, 2026
Hi Gloria, Thank you so much for your rating and for your thoughtful, kind words—it truly means a lot to us. We’re delighted to hear that you’re extremely satisfied with our product. At the same time, we sincerely apologize once again for the unexpected shipping issue. Unfortunately, a number of our orders were affected by courier-related problems. We’re especially grateful for your patience and understanding throughout this experience—it really didn’t go unnoticed. If you’re ever considering placing another order, please don’t hesitate to reach out. We’d be more than happy to assist you and make your next experience even smoother. Feel free to contact us beforehand as well—we’d love to offer you a special discount code as a small token of our appreciation. Warm regards, Fanssio Team