Fanimal is an all-in-one ticket marketplace that empowers users to organize their own events, buy discounted access as groups, or potentially resell unwanted tickets. Fanimal Organizer assists independent venues and promoters with hassle-free customizable ticketing and interactive add-on features. Fanimal Groups aid buyers in slashing prices and splitting payments across their party to an extensive catalog of events. Fan Selling helps buyers sell tickets to events they can no longer attend. Combining all services with 5-star support, it’s no wonder why Fanimal helps users experience more. BUY TICKETS ORGANIZE EVENTS SELL TICKETS
Fanimal (fanimal.com) has 465 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
Also known as
fanimal.com
Website
fanimal.com
Category
Events & Venues
Location
Santa Monica, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 1% of reviews.
Latest
Most recent review: October 2024.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I was able to use my discount for a ticket and got a really great price on an expensive ticket. Worth using! Only complaint is the ticket transfer process if going through a separate third party, does take a little bit of time but just be patient.
JS
Jorge S.
Great application
Great application, no fees, what you see is what you pay very helpful
KS
Kristin S.
Super confused
Super confused! Why wasn't my ticket available in the app? Cheap ticket, confusing interface with Ticketmaster.
Response from FanimalAug 30, 2024
Hi Kristin. I empathize with your frustration and am sorry to hear you feel this way about us.
It looks like you were content with our pricing, but just didn't enjoy using the interface of Ticketmaster. We don't blame you! Unfortunately, since the venue you attended has a business deal with Live Nation, only in-app Ticketmaster tickets are accepted for digital delivery. We wish there was a way around this issue, but it's standard for resale marketplaces to require anyone to have to download a venue's official ticketing application to go to an event. I'm sorry we can't be of more help, your mistake was of the rare variety we couldn't help fix. We wish we could alter the Ticketmaster interface ourselves, but it's not a product we have influence over. At Fanimal we're trying to be the good guys of the industry through transparent pricing and our patented group purchase feature, which you used for your order to get a great deal. Since we did not hear anything from you to our support team before the event, it appeared like everything had gone smoothly for your group, so it's very disappointing to see such a bad review. You are always welcome to reach out to us at [email protected] if you ever have any questions. I hope you can understand our perspective here and might be willing to give us another shot.
Jonny Halprin
CEO of Fanimal, Inc.
AH
Amanda H.
Easy and fast transaction
Easy and fast transaction. Great prices
DA
David
Way easier to use
More than competitive in pricing. Easier than most reseller's that make you use an App. Fanimal sends you an email with tickets attached for easy use at the gate
Happy with Fanimal.
AN
Anonymous
Helpful customer service
Prompt and proactive customer service & great platform with strong selection of events!
JP
Johnny P.
Great prices, great ticketing options
Amazing prices, plus the ticket group option is a game changer. No more paying for the whole group and getting paid back later. Plus everyone saves money!
SA
sam
awesome prices everything worked great…
awesome prices everything worked great and my tickets were transferred to me very fast