FamilyTreeDNAReviews of familytreedna.com

Ordered test, received it, sent it, heard absolutely nothing back after several weeks. No reply from customer service, rubbish. What a waste of time and money.

Difficult to use and read. Support is worthless - all they say is BUY MORE. This was a gift or I would complain even more. Don't buy. Don't give as a gift. Don't expect any help from customer service.

.Family Tree DNA showed something that was not true and did not recognize my brother who is also in their base.another company is more accurate and found my brother Wrong results, I don't recommend it.

Known ancestors "0%" match. As usual with very bad experience missing the zero star. I was interested to see whether I can find relatives on my father's side (US Air-force) who was stationed in Germany. Expecting some percentage of American. In addition my mother's side was based on Germany for the last 3 generations at least. Very surprising result: Central European 0%, American 0%. Allow me to doubt the completely worthless analysis and the program overall. It appears to be a scam as far as I can tell.

Took the mitochondrial test however , the site began posting my autosomal matches and ethnicity reports . I showed a zero indigenous americas north and it is a known fact that by blood I'm 25 percent native american. As usual I called customer service with questions about my results and how large of a panel they test for ( 23andme tests a panel of 600,000 nucleopeptides ) the service rep refused or couldn't answer the question. She spoke to me as if I was an idiot and that I shouldn't be questioning anything and simply accept what I saw as gospel. They were cherry picked ethnicities , and u suspect eugenics is the culprit here coupled with racism from out of the Mormon church . FTDNA is weak and a bad company. For a more fair and accurate view I'd suggest against using this company as everyone that works there is selling a lie. It's about money and cherry picked heritage. Alot like another from out of Utah don't waste your time or money. Trust me

I did a dna test(ftDNA) from Broker The results they sent were not real according to my ethnicity(fully eastern european!!!) dad- half scandinavia half greek mom- slavic when i done in other company the results were real

It doesn't work at all, been stuck on generating matches forever. It's impossible to contact support or anything, they never reply, the chat also doesn't work. Can't even ask them to delete your account because they never reply. I don't see how it's anything but a scam.

I purchased the Y111 DNA test because I wanted to get information on my paternal side. After purchasing my kit and obtaining my kit # I tried to log in but couldn't. After contacting technical support, two days later they corrected what they called a bug. About ten days later I received my DNA results and I tried to upload a GED file to their website. Again I couldn't. After contacting support I was told that they have turned my problem over to I.T. and that it would take about two weeks or more to get to the bottom of the problem. It has been over two weeks and crickets! Still can't upload my GED file. If you want DNA testing they are probably pretty good but if you want to tie a GED file to it, FIND ANOTHER COMPANY!