Annette A.
Great Service
Excellent work on my 2008 Prius. My husband thought it was ready for the bone yard. It's back in service driving two to three hundred miles a day. I had great customer service by Michael. 5 Stars!!

Family Hybrid Auto Repair LLC is a hybrid-focused automotive repair business serving drivers in Oregon and Washington with honest diagnostics, detailed communication, and specialized repair solutions. We focus heavily on Toyota and Lexus hybrids, including Prius, Prius v, Camry Hybrid, Highlander Hybrid, RX models, CT 200h, and other electrified vehicles, while also helping with many general repair and inspection needs.What makes us different is our diagnostic depth. We do not believe in guesswork or throwing parts at vehicles. We take the time to properly inspect warning lights, battery performance, drivability issues, cooling system concerns, brake concerns, charging issues, and overall vehicle condition so customers understand what is actually wrong before making major repair decisions.We are especially known for hybrid battery diagnostics, hybrid battery repair and replacement options, pre-purchase inspections, and clear step-by-step explanations that help customers feel informed instead of pressured. Many customers come to us after receiving high dealership quotes or vague answers elsewhere, and they value our transparency, real-world experience, and practical repair recommendations.At Family Hybrid Auto Repair, we believe great service means more than fixing cars. It means treating people fairly, communicating clearly, documenting findings carefully, and helping families make smart decisions about their vehicles. Our goal is to provide specialized hybrid expertise with the kind of honesty, passion, and customer care that is hard to find.
Family Hybrid Auto Repair LLC (familyhybrids.com) has 9 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Annette A.
Excellent work on my 2008 Prius. My husband thought it was ready for the bone yard. It's back in service driving two to three hundred miles a day. I had great customer service by Michael. 5 Stars!!
Matthew
Michael was very prompt, personable, and helpful when I was looking to learn more about the health of a 2015 Prius’s hybrid battery as part of a pre purchase inspection. He alerted me to another common issue on Priuses of that generation and performed an inexpensive test to make sure that issue wasn’t present. I was able to make a confident offer on the car with his help.
Miguel D.
💯 🔥 great communication and good options and details in all area very happy with the service
Response from Family Hybrid Auto Repair LLCOct 6, 2026
Thank you so much, Miguel! I really appreciate you! I always try to make sure every customer understands what’s going on with their vehicle, what the options are, and what makes the most sense moving forward. I’m glad you were happy with the communication and service. Thank you again for trusting Family Hybrid Auto Repair LLC!
Kathleen
They were very accomodating to our circumstances of doing a precheck on a vehicle we were looking to buy. Michael was very thorough in checking the systems in the car and made it possible for the purchase. He also was available for questions after the very complete print out of all that was checked. I highly recommend Family Hybrid Auto.
Response from Family Hybrid Auto Repair LLCOct 6, 2026
Kathleen, thank you very much for this review. I’m really glad the inspection helped give you the confidence to move forward with the purchase. Pre-purchase inspections are something I take seriously because a good report should do more than just list what was checked — it should help you understand the vehicle and make a better decision. I’m also happy I could be available afterward to answer questions as they came up. I truly appreciate you trusting Family Hybrid Auto Repair LLC and taking the time to share your experience.
Matthew
Everything about the experience with Family Hybrid Auto Repair was excellent. Michael was responsive, thorough, and explained the results of the pre-purchase inspection for an EV in detail. The report ensured we were getting the best deal.
Response from Family Hybrid Auto Repair LLCOct 6, 2026
Matthew, thank you for the great review! I’m glad the EV pre-purchase inspection and report gave you the information you needed to feel confident about the purchase. I really appreciate you trusting Family Hybrid Auto Repair LLC!
Eager
Michael very helpful and responsive. Very good communications and expectation management. Documented all work as it was being performed. Progress reports provided regularly.
Response from Family Hybrid Auto Repair LLCSep 16, 2026
Thank you very much for the kind review. I really appreciate you taking the time to share your experience. Clear communication, documentation, and keeping customers informed throughout the process are all very important to me. It was a pleasure helping you, and please feel free to reach out anytime if you need anything in the future. — Michael Family Hybrid Auto Repair LLC
Abdulhakim
Really great customer service Looking forward to do more business with them thank you
Response from Family Hybrid Auto Repair LLCSep 16, 2026
Thank you! I really appreciate you taking the time to leave this. It means a lot to know you were happy with the service, and I’m looking forward to helping you again whenever you need us. — Michael Family Hybrid Auto Repair LLC
Tyler
I found Michael after a frantic, impromptu google search when my Prius died on the side of the road a 830 pm one random Tuesday. He answered my call and told me to send the car his way and that he would have some answers for me that evening. Very nice and helpful guy that took care of the problem within two days and sent an extremely detailed report of issues he handled and others that require a watchful eye. His prices were great, service was quick, and the attention to detail was thorough. I'll definitely use him in the future.
Response from Family Hybrid Auto Repair LLCSep 16, 2026
Thank you so much for sharing this. I’m really glad I could be there when you needed help and get you some answers quickly. I also appreciate you mentioning the detailed report — I always want customers to know not just what was repaired, but what may need attention down the road too. It was a pleasure helping you, and I’ll be here anytime you need anything with the Prius in the future. — Michael Family Hybrid Auto Repair LLC